Posts in Patient engagement and experience

Why should you care about it? Ensuring your customers have a great experience at...

Key takeaways Your no-show rate is missed appointments divided by total schedule...

Research shows it and you’ve probably experienced it yourself in your spa busi...

For any bustling spa, staying ahead of competitors means not just meeting, but b...

An appointment confirmation email is the message a practice sends a patient righ...

A patient portal gives your patients a secure online space to view their health ...

Digital patient intake forms are the registration, medical history and consent d...

A consultation in medi-aesthetics is where you establish whether the treatment, ...

You know what they say – you need distance to get close. And they are prob...

Personalized aesthetic treatment plans are documented, sequenced courses of trea...

Ping. Few things have us as hooked as the sound of a phone notification. You dro...

Your clients are the lifeblood of your clinic. Each new client presents an oppor...