Cerbo EHR pricing: Plans, costs, and alternatives (2026)

Key takeaways

Cerbo EHR pricing uses flat-rate monthly plans that scale by provider count, with no per-visit or per-patient fees.

Cerbo currently waives its setup fee as a promotion, with no stated requirement that a practice be switching from another EHR.

Cerbo is purpose-built for DPC, functional medicine, and cash-pay practices. It is not designed for insurance-heavy billing workflows.

Pabau offers a broader alternative for aesthetic, wellness, and multi-specialty clinics that need deeper workflow automation.

Most EHR platforms bury their pricing behind a sales call. Cerbo EHR takes a different approach: transparent, flat-rate monthly fees published on their website. For independent primary care owners evaluating Cerbo EHR pricing, that openness is refreshing. But the headline number is rarely the whole story.

This guide breaks down Cerbo EHR’s pricing plans and what’s included at each tier. It also covers the hidden costs most review sites gloss over, and how Cerbo compares to alternatives. If you’re a direct primary care physician, functional medicine provider, or cash-pay practice owner, this is the decision framework you need.

Cerbo EHR pricing: What you pay and how plans scale

Cerbo EHR pricing is subscription-based, with flat monthly rates that scale by provider count. According to Cerbo, plans are tiered by provider count. Solo providers pay the lowest monthly fee, and costs step up as you add providers. All figures are subject to change, so treat these as directional ranges and verify current rates directly with Cerbo before committing.

The flat-rate model matters for direct primary care software buyers specifically: you know your fixed monthly overhead before the first patient walks in. Unlike per-visit billing models common in traditional EHRs, Cerbo’s fee does not spike when your panel grows.

What’s included in Cerbo EHR’s plans?

Cerbo bundles a solid core feature set across all plans. The platform is built for clinical workflows that do not rely on insurance reimbursement, so the included features reflect that focus. Based on information from Cerbo’s marketing materials and multiple third-party review platforms, the standard inclusions are:

• Patient portal: Included across all tiers. Patients can message providers, complete intake forms, and access visit summaries. The portal is optimized for DPC membership sign-up flows. See how patient portal features differ between EHR platforms.
• Charting and clinical notes: Customizable note templates for chronic disease management, functional medicine protocols, and primary care workflows.
• Telehealth: Video visits are included, eliminating the need for a third-party telehealth software subscription.
• Scheduling: Appointment booking and calendar management built into the core platform.
• Messaging: Secure provider-to-patient messaging through the portal.
• Basic reporting: Practice-level reporting on appointments and panel activity.

Cerbo intentionally excludes insurance billing and claims processing. That is by design, not an oversight. If your practice bills insurance, Cerbo is not the right tool. For DPC and cash-pay practices, that absence keeps the platform lean and the monthly cost low.

Does Cerbo EHR charge a setup fee?

According to Cerbo’s own website, the standard $1,195 setup fee is waived, with new customers paying just $1 to get started. The offer isn’t framed as switcher-exclusive. Cerbo presents it broadly, with no stated eligibility requirement, and even features a physician who used the waiver to open a new practice.

Whether the waiver is permanent or time-limited isn’t specified, so confirm current terms and eligibility directly with Cerbo before signing.

Hidden costs beyond Cerbo EHR’s monthly fee

The base monthly rate covers the core platform. Several additional costs can affect your total spend, and most Cerbo reviews do not surface them clearly.

• Add-on modules: Certain features sit outside the base plan. Lab ordering integrations, pharmacy dispensing tools, and advanced membership billing tools (such as the Hint Health integration) may carry separate costs. Verify which modules are included vs. billed as extras.
• SMS and messaging fees: Outbound patient SMS notifications may be metered or subject to carrier pass-through costs depending on volume.
• Payment processing: If you collect membership fees or co-pays through Cerbo, payment processing fees apply separately. These are not absorbed into the monthly subscription.
• Lab integration costs: Connecting to external lab ordering platforms may carry integration fees. These are often one-time or nominal, but worth confirming upfront.
• EHR integration costs for connecting third-party tools vary by vendor. Review the EHR integration costs typical in independent practice settings.

The practical upshot: add-ons and processing fees can push a solo DPC physician’s effective monthly cost 10-25% higher than the base subscription. The flat-rate headline is accurate. Total cost of ownership requires a closer look.

Is Cerbo EHR worth the price for solo providers?

For a solo direct primary care physician seeing 300-600 panel members, Cerbo’s flat-rate model is genuinely cost-effective. The monthly overhead is predictable, and the feature set covers the clinical core without bloat. The lack of per-visit fees also means panel growth does not increase your software costs. Explore EHR for private practice options to benchmark Cerbo against the broader market.

The value equation shifts as practice complexity increases. If your clinical model involves IV therapy, complex supplement dispensing, or multi-specialty services, Cerbo’s feature depth may feel limited.

The platform is optimized for primary care workflows, and practitioners working outside that scope sometimes find themselves piecing together third-party tools. For practices evaluating functional medicine software, the right EHR depends heavily on how much of your revenue flows through insurance billing vs. direct membership fees.

Cerbo EHR reviews: What users say about pricing

On Capterra, Cerbo holds a 4.3/5 rating from 23 reviews, with sub-scores of 4.1 for ease of use and 4.1 for customer service. Users from DPC and cash-pay practices frequently cite predictable monthly costs as a reason they switched from per-user or per-visit EHR models.

The recurring criticism centers on cost and support rather than the platform’s core function. Several reviewers say pricing runs high for a small practice once add-ons and customizations are factored in.

Training and onboarding is the more polarizing theme. Some reviewers praise fast support, while others describe long waits and thin documentation. A handful of reviewers also report billing disputes that took time to resolve.

One review theme worth noting: practices that grow past two or three providers sometimes find the platform’s administrative tools feel stretched. Cerbo is optimized for simplicity. Larger group practices with complex scheduling needs may outgrow it.

How Cerbo stacks up against other primary care EHRs

Cerbo competes in a specific segment: primary care software for independent, cash-pay, and DPC practices. Comparing it against large enterprise EHRs is a category error. The relevant comparison is against platforms with similar target markets.

Cerbo’s flat-rate model is genuinely competitive within its segment. Where it loses ground is insurance billing and multi-location management. It also falls short on service-business workflows that aesthetic and wellness clinics need, like online booking, before-and-after photos, and treatment plans. Explore the best primary care EHR options across the broader market to see where Cerbo sits.

Running a clinic that needs more than a basic EHR?

Pabau is built for aesthetic clinics, medspas, and multi-specialty wellness practices that need scheduling, clinical documentation, billing, and patient engagement in one platform. See how it handles your specific workflows.

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Pabau: The alternative for aesthetic and wellness clinics

If Cerbo’s pricing fits the DPC model but your practice sits outside that mold, practice management software like Pabau is worth a serious look.

Pabau is designed for aesthetic clinics, medspas, and multi-specialty wellness practices. It bundles scheduling, digital forms, treatment planning, and patient engagement tools into one platform. From $62/month, it covers clinical documentation, automated workflows, online booking, and billing support. On Capterra, Pabau holds a 4.7/5 rating from 600+ verified reviews.

The core difference from Cerbo comes down to practice type. Cerbo is purpose-built for DPC and cash-pay primary care.

Pabau is built for medical spa software and aesthetic practice workflows, including before-and-after photo management, injection plotting, consent forms, and membership management. If your revenue comes from appointment-based services rather than membership panel fees, the tool set is materially different. Explore all-in-one practice management to understand where each platform sits in the broader landscape.

Conclusion

Cerbo EHR pricing is one of the more transparent models in the independent practice market. Flat monthly rates and no per-visit fees make it a cost-effective choice for solo DPC physicians and small cash-pay practices.

A waived setup fee sweetens the deal further. The trade-offs matter too: add-on costs, the absence of insurance billing, and limited scalability for complex multi-specialty practices.

If your practice type matches Cerbo’s design, the pricing is fair. If it does not, the platform will feel like a workaround from day one. Aesthetic clinics and wellness practices that need richer workflow automation should book a Pabau demo to see how the feature set compares.

Continue your research

Evaluating EHR options for your independent practice? Best EHR for private practice covers how to evaluate platforms across pricing, features, and clinical workflow fit.

Running a functional medicine or integrative practice? Functional medicine software explores tools built for root-cause clinical models and direct-pay workflows.

Want to understand how practice management platforms differ from pure EHRs? Practice management system vs EMR explains the key distinctions and which matters for your clinic type.

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