Fresha vs Pabau

Why is Pabau the right Fresha alternative?

Pabau or Fresha? We’ll help you decide by comparing some of their key features.

Feature comparison

EMR

Digital client records

AI-transcribed treatment notes

AI checks for client allergies and contraindications

Comprehensive client portal

Order lab tests and view lab results

Electronic prescriptions

Integrations with SNOMED and ICD coding

Online Booking

Take online bookings 24/7

Free automated notifications and reminders

No commission fees on new clients

No online marketplace

Automate consent forms / medical questionnaires to be sent to clients on booking

Running Paperless

Ability to go entirely paperless

Digital consent forms & e-signing (iPad)

Automated precare and postcare

Ability to take photos via the software

Before and after photo comparison

Image markup tool

Suite of medical-specific features

Comprehensive prebuilt forms

Free custom reports

Marketing Tools

Review management without additional fees

Create points-based loyalty program

Create and sell custom gift cards

Features for managing and converting leads

Write AI-powered service descriptions

Ability to send newsletter campaigns

Free monthly automated marketing campaigns

Ability to setup referral campaigns

Setup automated SMS and email recalls

Wide range of reporting features

Advanced client targeting options

Ability to run reports on how campaigns perform

Tried & tested marketing templates

Branded communication

Revenue Boosting Tools

Ability to sell packages

Add booking link to social media for free

Ability to sell gift vouchers

Ability to sell memberships

Staff Management Tools

Staff management system

Freelancer payroll management

Multi-location payment transfer and management

Built-in staff commission system

Staff timesheets and wages

A fully fledged staff rota system

Ability to customize reports for free

Full lockdown on security permissions

Financials

Get access to payment features without a separate add-on subscription

Tap to Pay

Wide range of financial reports

Store client cards on file for future use

User-friendly Point of Sale system

Setup different issuing companies

Fully integrated card terminal

Send custom payment links to clients

Create and manage custom quotes

Ability to integrate with Healthcode

Protect Your Clinic

Data hosted in your preferred country

Two-factor authentication

HIPAA compliance support toggle

Role-based access permissions

Support

Optional paid service for easily migrating your data from the previous provider

Tools to help migrate information from over 50 other software

Revenue growth consultations

On-site training option

On-demand training for life

Comprehensive Academy and Knowledge Base

Main differences between Fresha and Pabau

Fresha

Simple, entry-level solution that you may outgrow
Primarily for beauty, hair, and wellness businesses
20% commission on new clients: Pay a sizable commission for each new client booking made through the Fresha marketplace.
No subscription fee: Get started without any monthly costs.
Limited features: Fewer healthcare and medical features compared to Pabau.
Online marketplace: Fresha puts your clinic on its Marketplace, where you compete with other clinics for visibility.

Pabau

Comprehensive solution that grows with you
Primarily for med spas

No commission fees: You keep all revenue from your bookings.

Flexible monthly subscriptions: Choose a plan that fits your needs with no lengthy contracts.
All-in-one solution: Offers a comprehensive suite of tools for managing a practice, including scheduling, patient records, marketing, and more.
All features included: Access all of Pabau’s core features on each price tier!
Transparent pricing: Pay a flat monthly fee based on the number of users.

Customers choose Pabau over Fresha

Now, I don’t have to spend time doing the jobs that I don’t want to do. I can spend more time treating my patients, which is what I love doing – rather than trying to book people in, sending out forms, and doing all the filing.

Camille Armstrong, Owner
Secret Enhancements

Top 5 reasons to choose Pabau over Fresha

1. Pabau is built for med spas

The best software understands you, your business, and your challenges. Pabau has been built to meet the needs of med spas and other healthcare businesses — not hair or beauty salons.

That’s why it has features created specifically for this sector, such as automated pre-care and aftercare emails, electronic medical records (EMR), allergy / contraindication warnings, before and after photos, injection plotting, customizable forms, and so on. At Pabau, we get you.

2. All-in-one solution

Pabau isn’t the cheapest software on the market. But the great thing is you won’t need anything else as, in the words of one of our customers, “Pabau does it all.”

While choosing Fresha means you’ll probably need to budget for additional tools, such as email marketing, this isn’t the case with Pabau. You can consolidate and simplify. And because we’re so feature-rich, as your business grows, we’ll grow with you.

3. Zero commission fees

Getting new clients booking appointments with you should be something to celebrate — it means that your reputation is growing and you’re doing an excellent job, right?

That’s why, with Pabau, you won’t be stung with commission charges for new clients. You also won’t have to read the fine print about what constitutes a new customer. The money you earn through online bookings goes straight to you, every single time.

4. A 5-star booking experience

Booking an appointment online is one of the first touchpoints a client has with your business. But Fresha sends clients to their online marketplace to book, where your clinic is pitched alongside the competition — potentially losing you business along the way.

In Pabau it’s a completely different experience. You create the end-to-end experience to fit with the look and feel of your brand. The client can book an appointment directly from your website — and there are no hidden fees or costs. Every online booking is money in your pocket.

5. A documented client journey

Clinics need to collect a LOT of documentation before an appointment, right?

With Pabau, you don’t have to break a sweat trying to remember everything. You can simply use our app to ensure you have up-to-date health records, signed medical consents, and photos.

Not every provider has this functionality, but we know how important it is that you get this right every single time to stay compliant. Not only does it protect the client, it also protects your business.

Customer reviews

“After 16 years of using about 20 different client management software systems, this is the only one I can honestly say does it all, and does it all very well.”

Roxanne Merchant,

Head of Operations, Juvea Medical

“Pabau is feature-rich, allowing us functionality to grow as our business needs grow, and at the same time quite intuitive to use. Competing software offerings can’t compete!”

Daniel, Doctor,

G2 review

“I’ve been in business for almost nine years. I’ve tried a lot of different software, but I was always missing some features. This software has everything that saves my time, keeps my records and medical forms in one place, and is easy to use.”

Angelina, Owner