DIRECT PRIMARY CARE SOFTWARE
Deliver Exceptional Patient Care With 2+ Hours Less Admin Daily
The complete practice management system built for private
clinics. Maintain clinical excellence while streamlining
every touchpoint from first booking through ongoing care.
4.8
Trusted by 3,500+ clinics worldwide
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Who is Pabau for
private clinic
Direct Primary Care (DPC)
Cash-pay primary care
Concierge primary care
Even the best clinics hit a wall when systems can't keep up
Unlike generic healthcare software, Pabau is built for modern practices
that refuse to compromise on clinical quality or patient experience.
Challenges for clinics
- Up to 40% of time spent on admin, not patient care
- Patient data spread across disconnected systems
- Manual billing and insurer workflows delay payments
- Revenue plateaus without systems to support repeat care
- Compliance increases risk and operational overhead
The Pabau solution
- Save 10+ hours per week with automated admin
- One central patient record from booking to follow-up
- Faster cash flow through automated billing and invoicing
- Built-in tools for conversion, retention, and growth
- HIPAA and GDPR compliance embedded into workflows
Maintain the highest standards of patient care
Deliver safer care with structured records, clinical coding, and full visibility across every consultation.
Turn consultations into complete patient records in seconds
The AI medical scribe converts spoken consultations into structured clinical notes with history, diagnosis, treatment plans, and ICD/SNOMED coding.
Send and receive patient lab results without leaving the record
Request lab tests from our lab partners and receive results automatically attached to the electronic medical record — keeping all patient data in one place and eliminating manual follow-up.
Stay inspection-ready without manual compliance overhead
Automatically log all clinical actions with full audit trails, role-based access controls, and on-demand governance and consent reports — so your practice is always prepared for regulatory review.
Fill your calendar and get paid faster
Automate booking, reduce no-shows, and collect payments seamlessly online and in-person.
Let patients book themselves 24/7 without calling in
Patients complete online appointment bookings, choose their preferred clinician, select appointment types, and complete patient intake forms before arrival.
Cut no-shows with automated appointment reminders
Automated SMS, email, and WhatsApp appointment reminders (coming soon) reduce no-shows by 50%. Create segmented campaigns that keep patient engagement consistent without manual effort.
Offer video consultations for virtual patient care
Run secure telehealth appointments from within the patient record, with clinical notes saved automatically.
Connect patients to the right specialist instantly
Access a network of specialists and generate AI-assisted referral letters with linked patient records for coordinated clinical care.
Reduce front-desk calls by 60% with a self-service patient portal
Patients access appointments, health records, test results, and payments through a secure patient portal, improving patient experience and freeing staff for clinical support.
- WHAT PRIVATE CLINICS ACHIEVE WITH PABAU
Clinics of every size use Pabau to simplify operations, stay compliant, and grow without extra admin.
consultation capacity
consultation capacity
Run your practice with less admin and more efficiency
Streamline workflows, manage your team efficiently, and stay compliant without the manual overhead.
Manage appointment scheduling across clinicians, locations, and rooms
Coordinate clinicians, rooms, and equipment across clinical locations with easy appointment management from the calendar view.
Cut practice admin by 60% with automation
Collect patient intake forms and consent online before visits, and automate appointment reminders without manual chasing.
Write patient letters in seconds using clinical context
Create AI-assisted referral and clinical letters that pull details directly from the patient record and write in your own clinical style.
Manage your medical practice on the go from your smartphone
Access patient records, appointment schedules, payments, and reports from the Pabau iOS app.
Scale your practice with data-driven decisions
Track performance, identify opportunities, and grow revenue with real-time analytics and reporting.
Turn more enquiries into consultations
Track and convert patient enquiries, identify where leads drop off, and assign follow-ups to your team with built-in lead management.
Build predictable recurring revenue with membership plans
Launch membership plans with monthly medical billing, track patient engagement automatically, and give patients a clear path to ongoing clinical care.
Get paid faster and prevent no-shows with smart payment policies
Collect payments in-clinic and online, charge deposits at booking, automate invoices, sync card payments, and enforce cancellation policies.
Make decisions based on clinical insights, not guesswork
Access 100+ premade reports or create configurable ones covering revenue, utilization, patient retention, and marketing performance across all clinical locations.
Frequently asked questions
What is Pabau's medical practice management software?
Pabau is a complete practice management solution for private clinics, combining electronic health records, online appointment bookings, medical billing, patient engagement tools, and clinical reporting in one system.
What EHR features does Pabau provide for clinics?
Pabau includes a full in-built EHR for managing electronic medical records. All patient data — from health intake forms and clinical notes to communications — is stored in one central patient record accessible with a single click.
Does Pabau include a patient portal for online bookings and record access?
Yes. The secure patient portal lets patients self-book, reschedule, pay deposits, and view their health records, care instructions, and results online — reducing front-desk workload and improving patient experience.
Can Pabau support telehealth and virtual consultations?
Yes. Pabau has built-in video consultation capabilities. Telehealth appointments are automatically logged in the patient record, and clinicians can view patient data and share screens during the session.
How does Pabau handle lab orders and results?
Clinicians order lab tests directly within Pabau, with results returned straight into the electronic medical record.
How does Pabau protect the security of patient data?
Pabau is designed for both GDPR (UK/EU) and HIPAA (US) compliance, with strong data security measures. The platform uses end-to-end encryption, customizable access controls and audit logs to protect patient data and help practices meet legal requirements.
How does Pabau reduce administrative work in clinics?
By automating appointment reminders, patient intake, medical billing, and AI medical scribe documentation, Pabau frees staff for patient care — reducing practice management overhead by up to 60%.
Does Pabau support multi-location clinic management?
Yes. Pabau coordinates clinicians, rooms, and resources across multiple clinical locations with live availability, instant rescheduling, and configurable reports per site — keeping every location running on the same practice management system.
Grow Without Compromising
Patient Care
See how private clinicians reduce admin, improve clinical safety, and increase revenue with Pabau.
