{"id":39050,"date":"2023-07-28T09:45:49","date_gmt":"2023-07-28T09:45:49","guid":{"rendered":"https:\/\/pabau.com\/?p=39050"},"modified":"2026-08-12T08:52:22","modified_gmt":"2026-08-12T08:52:22","slug":"medical-appointment-reminder-text-message-sample","status":"publish","type":"post","link":"https:\/\/pabau.com\/nl\/blog\/medical-appointment-reminder-text-message-sample\/","title":{"rendered":"Medical appointment reminder text message: 50+ samples by specialty"},"content":{"rendered":"        <div id=\"key_takeaways\">\n            <div class=\"header\">\n                                    <img decoding=\"async\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2025\/12\/Key-Takeaways-Icon.svg\" alt=\"Key takeaways\" height=\"42\" width=\"42\">\n                                <h3>Key takeaways<\/h3>\n            <\/div>\n            <div class=\"list\">\n                                                            <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#3D3D46\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p>This guide hands you 50+ ready-to-send text templates, sorted across 10 practice specialties from med spas to IV clinics.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#3D3D46\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p>Texts get read: 95% within three minutes, against an average email open rate of 35.63%.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#3D3D46\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p>Send four messages per appointment: a booking confirmation, a three-day nudge, a 24-hour reminder, and a follow-up afterward.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#3D3D46\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p>Keep protected health information out of the message body, and record each patient\u2019s consent before you text them.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#3D3D46\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p>Practice management software like Pabau sends the whole sequence from the booking calendar, so nobody retypes a number.<\/p>\n                        <\/div>\n                                                <\/div>\n        <\/div>\n    \n\n\n<p class=\"wp-block-paragraph\"><em>Ping.<\/em> Few things have us as hooked as the sound of a phone notification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You drop what you\u2019re doing and check. That reflex is the whole reason a medical appointment reminder text message works when an email does not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below are 50+ sample texts sorted by specialty, from med spas and GPs through to hair transplant, travel, and IV clinics. Copy one, swap the bracketed fields, and send it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reason they land is arithmetic. We check our phones an average of 186 times a day. Email reminders sit unread and phone calls get ignored.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Patients book months ahead and forget. A text is the prompt that gets them through the door of a medical practice, salon, or med spa.<\/p>\n\n\n\n<h2 id=\"h-50-sms-appointment-reminder-templates-by-specialty\" class=\"wp-block-heading\">50 SMS appointment reminder templates by specialty<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are 50 templates, grouped by the 10 specialties that send them most. Swap the bracketed fields for your own details and send.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each specialty gets five texts covering the moments that cost you money: the confirmation, the reminder, pre-care or post-care, the recall, and the offer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Close cousins can borrow freely. A dermatology practice can run the med spa set unchanged from its <a href=\"https:\/\/pabau.com\/industry\/dermatology-emr-software\/\">dermatology EMR software<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#h-sms-templates-for-med-spas\">Med spa SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-gps-and-medical-doctors\">Physician SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-cosmetic-surgeries\">Cosmetic surgery SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-hair-transplant-clinics\">Hair transplant clinic SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-travel-clinics\">Travel clinic SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-laser-hair-removal-clinics\">Laser hair removal SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-salons-and-spas\">Salon and spa SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-physical-therapy\">Physical therapy SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-wellness-clinics\">Wellness clinic SMS templates<\/a><\/li>\n\n\n\n<li><a href=\"#h-sms-templates-for-iv-clinics\">IV clinic SMS templates<\/a><\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-sms-templates-for-med-spas\" class=\"wp-block-heading\">SMS templates for med spas<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Med spas and medi aesthetics clinics get the most out of the <a href=\"https:\/\/pabau.com\/blog\/patient-recall-software\/\">recall text<\/a>. A four-month anti-wrinkle cycle is a booking your calendar will not generate on its own.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same list carries your marketing. Ask for a review while the treatment is fresh. In a slow month, text a package offer to the clients who have not booked since spring.<\/p>\n\n\n\n<h4 id=\"h-appointment-confirmation-sms\" class=\"wp-block-heading\">Appointment confirmation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name].&nbsp;Thanks for booking with us on [Date] and [Time] with [Practitioner]. We look forward to seeing you then! [Business Name]&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-appointment-reminder-sms\" class=\"wp-block-heading\">Appointment reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>H<\/em><i>i [Client Name].&nbsp;<\/i><i>This is a reminder that you have an appointment with us on [Date] and [Time]. We look forward to welcoming you. [Business Name]&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-recall-sms\" class=\"wp-block-heading\">Recall SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Hey [Client Name]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><i>It\u2019s been over four months since your last anti-wrinkle appointment with us. Interested in booking another one? Please ring the clinic or book online [Link]<\/i><\/p>\n\n\n\n<h4 id=\"h-review-request-sms\" class=\"wp-block-heading\">Review request SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Did you enjoy your treatment with [Practitioner] today? If you did, we\u2019d love if you could leave us a review. It only takes five minutes &#8211; thank you!&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-marketing-offer-sms\" class=\"wp-block-heading\">Marketing offer SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Limited time only! Spring offer: Book a Hydrafacial package with us and get 15% off! Only available until [Date]. Book now [Link]<\/i><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Related:&nbsp;<a href=\"https:\/\/pabau.com\/blog\/best-medical-spa-scheduling-software\/\">Medical spa scheduling software<\/a><\/strong><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-physicians-and-gps\" class=\"wp-block-heading\">SMS templates for physicians and GPs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Text reminders for doctors appointments do one job. They get the patient into the room, or they free the slot early enough for someone else to take it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marketing texts rarely belong here. Results, payments, and reminders do. Automating those three stops your reception team working down a call list every morning. Australian practices texting payment reminders can pair them with the <a href=\"https:\/\/pabau.com\/blog\/best-medical-billing-software-australia\/\">best medical billing software in Australia<\/a>.<\/p>\n\n\n\n<h4 id=\"h-appointment-confirmation-sms-0\" class=\"wp-block-heading\">Appointment confirmation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], confirming your appointment with Dr. [Doctor Name] on [Date] at [Time]. If you need to cancel, call [Phone Number]. [Practice Name]<\/i><\/p>\n\n\n\n<h4 id=\"h-appointment-reminder-sms-0\" class=\"wp-block-heading\">Appointment reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name]. Reminder: your appointment with Dr. [Doctor Name] is on [Date] at [Time]. To cancel, call [Phone Number]. [Your Business Name]<\/i><\/p>\n\n\n\n<h4 id=\"h-test-results-action-needed-sms\" class=\"wp-block-heading\">Test results (action needed) SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Patient Name], we\u2019ve received your lab results. Please call the practice on [Phone Number] to arrange an appointment. Thanks [Practice Name]&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-test-results-no-action-needed-sms\" class=\"wp-block-heading\">Test results (no action needed) SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Patient Name], we\u2019ve received your lab results. Please review your results by logging into the secure patient portal [Link]. Thanks [Practice Name]&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-outstanding-payment\" class=\"wp-block-heading\">Outstanding payment<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Patient Name], this is [Practice Name]. You have [$ amount] outstanding from your appointment on [Date]. Please pay it before [Date]. Questions? Contact [Phone Number].&nbsp;<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-cosmetic-surgeries\" class=\"wp-block-heading\">SMS templates for cosmetic surgeries<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cosmetic surgery has the longest run of messages of any specialty here. Consultation, pre-surgery, aftercare, and follow-up all need their own text. Send the <a href=\"https:\/\/pabau.com\/templates\/tummy-tuck-revision\/\">consultation checklist<\/a> with the first one, so the patient arrives with their questions written down.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use texts to check that patients are following their pre-care and aftercare instructions. Texts also pull patients back for follow-up appointments, which is a hard ask once someone is happy with the result.<\/p>\n\n\n\n<h4 id=\"h-consultation-reminder-sms\" class=\"wp-block-heading\">Consultation reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], this is a reminder of your upcoming consultation on [Date] at [Time].&nbsp;<\/i><i>We&#8217;re excited to discuss your goals!&nbsp;[Clinic Name]&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-pre-surgery-instructions-sms\" class=\"wp-block-heading\">Pre-surgery instructions SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Preparing for your surgery? Please follow the pre-surgery instructions provided [Link].&nbsp;<\/i><i>For any questions or concerns, please call [Phone Number].<\/i><\/p>\n\n\n\n<h4 id=\"h-post-surgery-recovery-sms\" class=\"wp-block-heading\">Post-surgery recovery SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Post-surgery care: Follow post-care instructions, take prescribed medications, and attend scheduled follow-up appointments. We&#8217;re here to support your recovery.<\/i><\/p>\n\n\n\n<h4 id=\"h-follow-up-appointment-reminder-sms\" class=\"wp-block-heading\">Follow-up appointment reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Reminder: Your follow-up appointment is scheduled on [Date] at [Time]. <\/i><i>We look forward to assessing your progress. See you soon!<\/i><\/p>\n\n\n\n<h4 id=\"h-referral-appreciation-sms\" class=\"wp-block-heading\">Referral appreciation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Thank you for referring a friend to our clinic for cosmetic surgery. Your support means a lot to us. We are here to provide exceptional care to them.<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-hair-transplant-clinics\" class=\"wp-block-heading\">SMS templates for hair transplant clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pre-care and aftercare instructions carry more weight at <a href=\"https:\/\/pabau.com\/industry\/hair-clinic-crm\/\">hair transplant clinics<\/a> than almost anywhere else.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t rely on a client remembering what you told them at the consultation, or in the hour after surgery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A leaflet gets lost. A text puts the same instructions in their hand at the moment they need them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same list is worth using once the grafts have settled. Maintenance tips and product offers keep your practice in view for the year that follows.<\/p>\n\n\n\n<h4 id=\"h-pre-care-instructions-sms\" class=\"wp-block-heading\">Pre-care instructions SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Preparing for your hair transplant? Remember to avoid alcohol, beta-blockers, and non-approved medications for a week prior. Questions? Call us at [Phone Number].<\/i><\/p>\n\n\n\n<h4 id=\"h-aftercare-instructions-sms\" class=\"wp-block-heading\">Aftercare instructions SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Post-transplant care: Gently wash the transplanted area with mild shampoo. Avoid direct sunlight and strenuous activities for a week. Detailed guide here [Link]<\/i><\/p>\n\n\n\n<h4 id=\"h-follow-up-appointment-sms\" class=\"wp-block-heading\">Follow-up appointment SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>It&#8217;s time for your post-transplant follow-up appointment. Please call [Phone Number] to schedule a convenient time. We look forward to seeing your progress.<\/i><\/p>\n\n\n\n<h4 id=\"h-maintenance-tips-sms\" class=\"wp-block-heading\">Maintenance tips SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Maintain your new hair: Avoid harsh chemicals, use a gentle shampoo, and protect from excessive heat or styling. Need guidance? Contact us at [Phone Number].<\/i><\/p>\n\n\n\n<h4 id=\"h-special-offer-sms\" class=\"wp-block-heading\">Special offer SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Exclusive offer for our hair transplant clients: Enjoy a 20% discount on additional sessions or hair care products. Limited time only. Call [Phone Number] to claim.<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-travel-clinics\" class=\"wp-block-heading\">SMS templates for travel clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Travel clinics can use text messages to send reminders, promotional offers, and travel tips.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Advisories change fast. A text about a new health guideline keeps you as the first place a traveler checks, months before they book anything.<\/p>\n\n\n\n<h4 id=\"h-travel-vaccination-reminder-sms\" class=\"wp-block-heading\">Travel vaccination reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], remember to schedule your travel vaccinations before your trip.&nbsp;Contact [Phone Number] to book. Safe travels!<\/i><\/p>\n\n\n\n<h4 id=\"h-travel-health-tips-sms\" class=\"wp-block-heading\">Travel health tips SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Planning a trip? Remember to stay hydrated, use insect repellent, and pack necessary medications. For more advice, visit [Clinic Website].<\/i><\/p>\n\n\n\n<h4 id=\"h-post-travel-follow-up-sms\" class=\"wp-block-heading\">Post-travel follow-up SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Welcome back! If you experience any post-travel health concerns, please contact us at [Phone Number]. We&#8217;re here to help.<\/i><\/p>\n\n\n\n<h4 id=\"h-travel-clinic-promotion-sms\" class=\"wp-block-heading\">Travel clinic promotion SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Get prepared for your next adventure! Visit [Clinic Name] for comprehensive travel health services. Call [Phone Number] to book an appointment.<\/i><\/p>\n\n\n\n<h4 id=\"h-travel-advisory-update-sms\" class=\"wp-block-heading\">Travel advisory update SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Important travel advisory: [Country\/Region] has issued new health guidelines. For more information, visit [Clinic Website] or call [Phone Number]. Stay informed!<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-laser-hair-removal-clinics\" class=\"wp-block-heading\">SMS templates for laser hair removal clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/pabau.com\/blog\/laser-hair-removal-clinic-management-software\/\">Laser hair clinics<\/a> sell courses of treatment rather than single sessions. The maintenance reminder is the text that protects that revenue, and spring is when the promotional ones pay.<\/p>\n\n\n\n<h4 id=\"h-consultation-reminder-sms-0\" class=\"wp-block-heading\">Consultation reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name],&nbsp;<\/i>just a reminder of your laser hair removal consultation on [Date] at [Time]. We&#8217;re excited to discuss y<i>our hair removal goals!<\/i><\/p>\n\n\n\n<h4 id=\"h-post-treatment-care-sms\" class=\"wp-block-heading\">Post-treatment care SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Post-treatment care: Keep the treated area clean, avoid excessive heat or sun exposure, and follow post-care<\/i>&nbsp;in<i>structions provided. Contact us for any concerns.<\/i><\/p>\n\n\n\n<h4 id=\"h-package-promotion-sms\" class=\"wp-block-heading\">Package promotion SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">G<i>et ready for smooth skin! Enjoy a 15% discount on laser hair removal packages.&nbsp;<\/i><i>Call [Phone Number] to schedule your sessions. Limited-time offer!<\/i><\/p>\n\n\n\n<h4 id=\"h-maintenance-session-reminder-sms\" class=\"wp-block-heading\">Maintenance session reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>It&#8217;s time for your laser hair removal maintenance session. Don&#8217;t miss out on smooth results!&nbsp;<\/i><i>Call [Phone Number] to schedule your appointment.<\/i><\/p>\n\n\n\n<h4 id=\"h-holiday-promotion-sms\" class=\"wp-block-heading\">Holiday promotion SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Get holiday-ready with laser hair removal!&nbsp;<\/i><i>Enjoy special discounts on sessions booked during this festive season.&nbsp;<\/i><i>Call [Phone Number] for details.<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-salons-and-spas\" class=\"wp-block-heading\">SMS templates for salons and spas<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/pabau.com\/blog\/beauty-salon-booking-software-in-the-us\/\">Salons and spas<\/a> send two kinds of text. One protects the appointment, the other fills a quiet Tuesday.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start with the patch test text. It saves the conversation on the day, and it saves turning a client away because nobody warned them 48 hours in advance.<\/p>\n\n\n\n<h4 id=\"h-appointment-confirmation-sms-1\" class=\"wp-block-heading\">Appointment confirmation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name],<\/i><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><i>We are pleased to confirm your appointment with [Stylist\/Therapist Name] on [Date] at [Time]. To reschedule, please call [Phone Number].<\/i><\/p>\n\n\n\n<h4 id=\"h-patch-test-requirement-sms\" class=\"wp-block-heading\">Patch test requirement SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name] A patch test is required before your appointment.&nbsp;<\/i><i>Please come to the salon at least 48 hours before your appointment.&nbsp;<\/i><\/p>\n\n\n\n<h4 id=\"h-marketing-sms\" class=\"wp-block-heading\">Marketing SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">S<i>pecial offer! Book any hair service this week and get [Complimentary Service].&nbsp;<\/i><i>Call us on [Phone Number] to schedule your appointment.&nbsp;[Salon\/Spa Name]<\/i><\/p>\n\n\n\n<h4 id=\"h-review-request-sms-0\" class=\"wp-block-heading\">Review request SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We hope you enjoyed your spa treatment yesterday. We\u2019d love if you would leave us a review &#8211; this helps us get improve our services! [Link]<\/em><\/p>\n\n\n\n<h4 id=\"h-vip-membership-invitation-sms\" class=\"wp-block-heading\">VIP membership invitation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name],&nbsp;<\/i><i>As one of our valued clients, we would like to invite you to join our exclusive VIP membership program. Find out more [Link].&nbsp;<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-physical-therapy-clinics\" class=\"wp-block-heading\">SMS templates for physical therapy clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Physical therapy and physiotherapy practices lose more to patients drifting off mid-course than to no-shows. Half of these texts are about the days between visits, when the <a href=\"https:\/\/pabau.com\/blog\/neck-pain-exercises\/\">home exercises<\/a> either happen or they don\u2019t. The same drift hits speech therapy, and <a href=\"https:\/\/pabau.com\/industry\/speech-therapy-software\/\">speech therapy software<\/a> sends the identical between-visit nudges.<\/p>\n\n\n\n<h4 id=\"h-appointment-reminder-sms-1\" class=\"wp-block-heading\">Appointment reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], just a reminder of your physiotherapy session tomorrow at [Time]. See you soon!<\/i><\/p>\n\n\n\n<h4 id=\"h-exercise-reminder-sms\" class=\"wp-block-heading\">Exercise reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Don&#8217;t forget to complete your prescribed exercises today.&nbsp;<\/i><i>Consistency is key to your recovery. Keep up the great<\/i>&nbsp;w<i>ork!<\/i><\/p>\n\n\n\n<h4 id=\"h-follow-up-appointment-sms-0\" class=\"wp-block-heading\">Follow-up appointment SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>It&#8217;s time for your follow-up appointment. Please call [Phone Number] to schedule.&nbsp;<\/i><i>We look forward to seeing you.<\/i><\/p>\n\n\n\n<h4 id=\"h-new-service-announcement-sms\" class=\"wp-block-heading\">New service announcement SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Exciting news! We now offer [New Service].&nbsp;<\/i><i>Call [Phone Number] or head to [Web Address] to learn more and book your session.<\/i><\/p>\n\n\n\n<h4 id=\"h-testimonial-request-sms\" class=\"wp-block-heading\">Testimonial request SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>We value your feedback!&nbsp;<\/i><i>If you&#8217;re satisfied with our services, please consider leaving a review at [Review Platform]. Thank you!<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-wellness-clinics\" class=\"wp-block-heading\">SMS templates for wellness clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wellness programs run on habit. These texts keep the practice in a patient\u2019s week between appointments, usually without asking for anything. Give one of them something to carry, such as a <a href=\"https:\/\/pabau.com\/templates\/wellness-wheel-worksheet\/\">wellness wheel worksheet<\/a>.<\/p>\n\n\n\n<h4 id=\"h-appointment-reminder-sms-2\" class=\"wp-block-heading\">Appointment reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], just a friendly reminder of your upcoming wellness session on [Date] at [Time]. We look forward to assisting you!<\/i><\/p>\n\n\n\n<h4 id=\"h-mindfulness-reminder-sms\" class=\"wp-block-heading\">Mindfulness reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Take a moment for mindfulness: Pause, breathe deeply, and appreciate the present. Practice self-care daily for your overall well-being.<\/i><\/p>\n\n\n\n<h4 id=\"h-new-service-announcement-sms-0\" class=\"wp-block-heading\">New service announcement SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Exciting news! We now offer [New Service] to enhance your wellness journey.&nbsp;<\/i><i>Contact us at [Phone Number] to learn more.<\/i><\/p>\n\n\n\n<h4 id=\"h-follow-up-appointment-sms-1\" class=\"wp-block-heading\">Follow-up appointment SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>It&#8217;s&nbsp;<\/i><i>time for your follow-up wellness check-up.&nbsp;<\/i><i>Please call [Phone Number] to schedule a convenient time. Your well-being is important to us!<\/i><\/p>\n\n\n\n<h4 id=\"h-wellness-workshop-announcement-sms\" class=\"wp-block-heading\">Wellness workshop announcement SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Join our upcoming wellness workshop on [Date].&nbsp;<\/i><i>Learn valuable tips and techniques for a balanced lifestyle. Reserve your spot at [Phone Number].<\/i><\/p>\n\n\n\n<h3 id=\"h-sms-templates-for-iv-clinics\" class=\"wp-block-heading\">SMS templates for IV clinics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/pabau.com\/blog\/mobile-iv-therapy-business\/\">Mobile IV work<\/a> lives or dies on the location line. Every confirmation below names where the team will be, not just when.<\/p>\n\n\n\n<h4 id=\"h-appointment-confirmation-sms-2\" class=\"wp-block-heading\">Appointment confirmation SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Hi [Client Name], your IV therapy appointment is confirmed for [Date] at [Time].&nbsp;<\/i><i>Our team will be at [Location]. See you there!<br><\/i><\/p>\n\n\n\n<h4 id=\"h-mobile-clinic-schedule-announcement-sms\" class=\"wp-block-heading\">Mobile clinic schedule announcement SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Exciting news! Our mobile IV clinic will be in your area on [Date].&nbsp;<\/i><i>Book your IV therapy session now at [Phone Number]. Limited spots available!<\/i><\/p>\n\n\n\n<h4 id=\"h-hydration-reminder-sms\" class=\"wp-block-heading\">Hydration reminder SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Stay hydrated! Did you know IV hydration therapy can boost your energy and wellness?&nbsp;<\/i><i>Call us at [Phone Number] to schedule your session.<\/i><\/p>\n\n\n\n<h4 id=\"h-post-event-recovery-sms\" class=\"wp-block-heading\">Post-event recovery SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Recover and rejuvenate! Book an IV therapy session with us after your event or strenuous activity. Call [Phone Number] to revitalize your body.<\/i><\/p>\n\n\n\n<h4 id=\"h-loyalty-program-sms\" class=\"wp-block-heading\">Loyalty program SMS<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Join our loyalty program and enjoy exclusive perks!&nbsp;<\/i><i>Earn points with every IV therapy session. Call [Phone Number] to learn more and sign up.<\/i><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/25852664.fs1.hubspotusercontent-eu1.net\/hubfs\/25852664\/Pabau%20-%2015%20SMS%20Reminder%20Templates.pdf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"241\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-1024x241.webp\" alt=\"Banner offering 15 bonus SMS appointment reminder templates as a free PDF\" class=\"wp-image-79762\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-1024x241.webp 1024w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-300x71.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-768x181.webp 768w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2.webp 1165w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\"><em>Fifteen more reminder templates come in this free PDF if the ones above do not cover your setup.<\/em><\/figcaption><\/figure>\n\n\n\n<div style=\"height:35px;width:800px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-when-to-send-each-reminder-text\" class=\"wp-block-heading\">When to send each reminder text<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Send four texts per appointment: a confirmation at booking, a nudge three days out, a final reminder 24 hours out, and a follow-up afterward.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That sequence holds across specialties. What changes is what goes inside each message, not when it goes.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Reminder<\/th><th>Send it<\/th><th>What to include<\/th><th>Why this timing<\/th><\/tr><\/thead><tbody><tr><td><b>Booking confirmation<\/b><\/td><td>Within a minute of booking<\/td><td>Date, time, practitioner, practice name, and a number to call<\/td><td>The patient checks it against their own calendar while the booking is still fresh.<\/td><\/tr><tr><td><b>Three-day reminder<\/b><\/td><td>72 hours before<\/td><td>Date, time, pre-care link, and how to move the appointment<\/td><td>Three days is enough notice to resell the slot if they cancel.<\/td><\/tr><tr><td><b>Final reminder<\/b><\/td><td>24 hours before<\/td><td>Time, address or parking note, and what to bring<\/td><td>Catches the patient who confirmed on Monday and forgot by Thursday.<\/td><\/tr><tr><td><b>Post-visit follow-up<\/b><\/td><td>2 to 24 hours after<\/td><td>Aftercare link, review request, or rebooking link<\/td><td>Aftercare lands while the treatment is fresh, and reviews arrive before the day blurs.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Do not run all four on a short-notice booking. If someone books Tuesday for Thursday, drop the three-day message and keep the other three.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Give one message the reschedule option, usually the three-day one. A patient who can move an appointment in two taps rarely turns into a no-show.<\/p>\n\n\n\n<h2 id=\"h-best-practices-for-sending-a-reminder-text-message\" class=\"wp-block-heading\">Best practices for sending a reminder text message<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Say who you are, send at a civil hour, keep clinical detail out, and automate the send. Those four rules cover most of it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The rest is judgment. Sending a reminder text is easy, which is exactly why practices send too many of them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A reminder text message that reads like a marketing blast gets muted. The muted patient then misses the one message that mattered.<\/p>\n\n\n\n<h3 id=\"h-1-set-expectations\" class=\"wp-block-heading\">1. Set expectations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tell patients what you will text them about before you text them. Cover the channel, the frequency, and what the number is not for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Say plainly that the line is not for medical advice or urgent problems. One sentence in the welcome message saves a month of misdirected questions.<\/p>\n\n\n\n<h3 id=\"h-2-say-who-it-s-from\" class=\"wp-block-heading\">2. Say who it\u2019s from<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your number is not saved in their phone, so an unsigned text reads as spam. Open with \u2018This is [Practice Name]\u2019 or sign off with it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do it on every message, including the follow-up. Patients delete what they cannot place.<\/p>\n\n\n\n<h3 id=\"h-3-don-t-text-blast\" class=\"wp-block-heading\">3. Don\u2019t text blast<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Every extra text makes the important ones easier to ignore. Put a hard cap on how many messages one appointment can generate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Timing matters as much as volume. Avoid the hours before 7 AM and after 9 PM.<\/p>\n\n\n\n<h3 id=\"h-4-keep-medical-detail-out-of-the-message\" class=\"wp-block-heading\">4. Keep medical detail out of the message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Never put a condition, a medication, or a result in the body of a text. HIPAA in the US treats that as protected health information, known as PHI. <a href=\"https:\/\/pabau.com\/blog\/gdpr-checklist-uk\/\">GDPR<\/a> in the UK calls it special category data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Three checks keep a reminder program on the right side of that line:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No PHI in the message body. Name the appointment, never the condition or the result.<\/li>\n\n\n\n<li>Documented consent before the first text. Record the opt-in against the patient record, and set the rules out in your <a href=\"https:\/\/pabau.com\/templates\/notice-of-privacy-practices\/\">notice of privacy practices<\/a>.<\/li>\n\n\n\n<li>A secure link for anything sensitive. Send results through a <a href=\"https:\/\/pabau.com\/blog\/what-is-a-patient-portal\/\">patient portal<\/a>, never in the message body.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Give patients an easy way out as well. An opt-out line in the first message costs nothing and settles most complaints before they start.<\/p>\n\n\n\n<h3 id=\"h-5-personalize-every-message\" class=\"wp-block-heading\">5. Personalize every message<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Never open with \u2018Dear patient\u2019, and never send a text with no name in it at all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A text carrying the patient\u2019s name reads like it came from your front desk. A nameless one reads like a bulk send, and gets muted like one.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That does not mean typing each text by hand. Practice management software, like Pabau, uses merge fields that pull the name, the practitioner, and the treatment straight from the record.<\/p>\n\n\n\n<h3 id=\"h-6-link-to-other-resources\" class=\"wp-block-heading\">6. Link to other resources<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Any text carrying pre-care or aftercare instructions should link to the full version. A patient who reads three lines and wants the fourth will phone you instead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use a link shortener such as Bitly so the URL does not eat your character count.<\/p>\n\n\n\n<h3 id=\"h-7-offer-an-alternative-to-text\" class=\"wp-block-heading\">7. Offer an alternative to text<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some patients will not take texts. They may not have a cell phone, or they may simply not want practice messages arriving on it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keep email, letter, and phone on the table for them. Record the preference once, against the patient record, so nobody has to remember it.<\/p>\n\n\n\n<h3 id=\"h-8-automate-sms-messages\" class=\"wp-block-heading\">8. Automate SMS messages<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SMS reminders only save time if you <b>automate them<\/b>. Sent by hand, they are one more job that slips when the day gets busy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Schedule the confirmation and the reminder at the moment of booking. The same automation can chase intake forms, so the paperwork is done before the patient arrives.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check what texting adds to a platform\u2019s bill before you commit. <a href=\"https:\/\/pabau.com\/blog\/patientnow-pricing\/\">PatientNow pricing<\/a>, for example, leaves several SMS costs undisclosed.<\/p>\n\n\n\n<h2 id=\"h-why-patient-text-reminders-matter-for-your-practice\" class=\"wp-block-heading\">Why patient text reminders matter for your practice<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Patient text reminders matter because a text is the one message a patient reliably sees. An empty chair costs far more than the message ever did.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email reminders go unread and phone calls get ignored. That is why automated texts move your <a href=\"https:\/\/pabau.com\/blog\/how-to-improve-patient-no-show-rate\/\">no-show rate<\/a> when other channels barely register.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Miss that, and you get no-shows, an under-booked calendar, and revenue you never get to bill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Get it right and your team stops guessing. They can see who has confirmed, and they can fill what has come free.<\/p>\n\n\n\n<h3 id=\"h-why-is-texting-so-powerful\" class=\"wp-block-heading\">Why is texting so powerful?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Texting works because text messages have a read rate of 95% within three minutes of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Compare that with <a href=\"https:\/\/mailchimp.com\/resources\/email-marketing-benchmarks\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">average email open rates of 35.63%<\/a>. Roughly two-thirds of the reminder emails you send are never opened.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In one study in Spain, 68.4% of invited women took part in breast screening overall. Women who got a text three days beforehand attended at a significantly higher rate than the women who did not (adjusted odds ratio 1.56).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Canada, parents got a booking reminder when their child turned 15 months old. A second text landed three days before the vaccination appointment. The pilot ran at two sites, and results differed. No-shows fell from 18.2% to 11.8% at one site, while the other stayed flat. Over 95% of parents called the reminders helpful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A 2025 pilot study of 96 patients produced a more useful number than an attendance rate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every patient who got a reminder said they liked it, and 22.2% said they would not have attended without it. Those texts went out three days and one day before the visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is the figure worth planning around. Roughly one appointment in five happened only because somebody sent a text.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2025\/06\/sms-reminders-study-feedback.webp\" alt=\"Two donut charts: 100% liked the SMS reminder, 22.2% would not have attended without it\" class=\"wp-image-106435\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2025\/06\/sms-reminders-study-feedback.webp 900w, https:\/\/pabau.com\/wp-content\/uploads\/2025\/06\/sms-reminders-study-feedback-300x200.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2025\/06\/sms-reminders-study-feedback-768x512.webp 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><figcaption class=\"wp-element-caption\"><em>Findings from a <a href=\"https:\/\/doi.org\/10.1371\/journal.pgph.0004376\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">2025 pilot study of 96 patients<\/a>, who were texted three days and one day before the visit.<\/em><\/figcaption><\/figure>\n\n\n\n<div style=\"height:35px;width:800px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-how-can-sms-be-used-in-your-practice\" class=\"wp-block-heading\">How can SMS be used in your practice?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond the reminder itself, SMS covers five jobs: confirming the booking, chasing pre-care, sending urgent notices, asking for reviews, and filling a quiet week.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each one replaces a phone call somebody on your team would otherwise be making.<\/p>\n\n\n\n<h3 id=\"h-confirming-an-appointment\" class=\"wp-block-heading\">Confirming an appointment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Send a text <a href=\"https:\/\/pabau.com\/blog\/appointment-confirmation-email\/\">appointment confirmation<\/a> the moment the booking is made, whether that was online, by phone, or at the desk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It gives the patient a chance to spot a wrong date while there is still time to fix it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask for a reply. When the patient confirms, the appointment status updates in your calendar on its own.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your front desk then sees who answered, who declined, and who stayed silent. Only that last group needs a phone call.<\/p>\n\n\n\n<h3 id=\"h-completing-pre-care-before-an-appointment\" class=\"wp-block-heading\">Completing pre-care before an appointment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Most appointments need something done in advance. That might be an intake form, a patch test, or a rule about food, alcohol, or medication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Text the instruction, and send it early enough to act on. A patch test reminder that arrives the night before is no reminder at all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pabau\u2019s <a href=\"https:\/\/pabau.com\/features\/capture-forms-software\/\">capture forms software<\/a> sends the intake form by text and files the answers to the patient record.<\/p>\n\n\n\n<h3 id=\"h-communicate-important-information\" class=\"wp-block-heading\">Communicate important information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some messages cannot afford to sit in an inbox. An emergency closure, a practitioner off sick, or a change of room all qualify.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Send those by text and you can be reasonably confident they were seen. That is worth more than the credit the message costs.<\/p>\n\n\n\n<h3 id=\"h-leaving-a-review-after-the-appointment\" class=\"wp-block-heading\">Leaving a review after the appointment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ask for the review a couple of hours after the appointment, while the treatment is still fresh. Response rates drop sharply the next day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Make it part of the booking flow rather than a task somebody remembers. Pabau triggers the request automatically once the appointment is marked complete.<\/p>\n\n\n\n<h3 id=\"h-sending-an-offer-or-discount\" class=\"wp-block-heading\">Sending an offer or discount<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A text is the fastest way to move a slow week. It is also the fastest way to lose your list if you overdo it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SMS is the preferred channel for more than a third of US adults, and 91% of global consumers will sign up for texts from brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That makes <a href=\"https:\/\/pabau.com\/blog\/marketing-for-clinics\/\">SMS marketing<\/a> one of your strongest promotional channels. Keep offers rare, and keep them relevant to what the patient has booked before.<\/p>\n\n\n\n<h2 id=\"h-benefits-of-using-sms-reminders-in-healthcare\" class=\"wp-block-heading\">Benefits of using SMS reminders in healthcare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Texting takes admin off your team, keeps patients engaged, and protects the schedule. Here is where each of those actually shows up.<\/p>\n\n\n\n<h3 id=\"h-keep-the-schedule-full\" class=\"wp-block-heading\">Keep the schedule full<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An empty slot you learn about on the day is revenue you cannot recover. One you learn about on Tuesday, you can resell.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reminders do not stop cancellations. They pull them earlier, and that is the part your calendar feels.<\/p>\n\n\n\n<h3 id=\"h-reduce-no-shows\" class=\"wp-block-heading\">Reduce no-shows<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Missed appointments are expensive, and worst of all for <a href=\"https:\/\/pabau.com\/industry\/regenerative-medicine-emr\/\">cosmetic surgeries<\/a> holding long procedure slots.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A reminder sequence will not take you to zero. It takes the forgetful patient out of the count, and that is most of them.<\/p>\n\n\n\n<h3 id=\"h-improve-patient-engagement\" class=\"wp-block-heading\">Improve patient engagement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A patient who gets a confirmation, a reminder, and an aftercare text feels looked after. That shows up later, at rebooking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It also changes the tone of the relationship. Your practice contacted them first, rather than chasing them afterward.<\/p>\n\n\n\n<h3 id=\"h-ease-the-burden-on-your-team\" class=\"wp-block-heading\">Ease the burden on your team<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Phoning every booking on the morning of the appointment is a job nobody enjoys and nobody has time for. Automated texts take it off the desk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your team gets those hours back for patient care, and for the calls that genuinely need a person on the line.<\/p>\n\n\n\n<h2 id=\"h-how-pabau-customers-are-using-sms-reminders\" class=\"wp-block-heading\">How Pabau customers are using SMS reminders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Practices tell us much the same thing. Camille at <a href=\"https:\/\/pabau.com\/case-studies\/secret-enhancements\/\">Secret Enhancements<\/a> cut her no-shows and the 90 minutes she used to spend booking people in every night.<\/p>\n\n\n        <div id=\"customer_quote\">\n            <p class=\"quote\">&#8220;It&#8217;s a very positive part of the patient journey. I see SMS reminders as a fantastic service and I know my patients are very happy with it.&#8221;<\/p>\n            <div class=\"customer-info\">\n                <div class=\"image\">\n                                    <\/div>\n                <div class=\"meta\">\n                    <p class=\"name\"><em style=\"display:block;text-align:center\">Dr Manav Bawa<\/em><\/p>\n                    <p class=\"position\"><i style=\"display:block;text-align:center\">co-owner of Time Clinic Medical Aesthetics and Wellness<\/i><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n\n\n<h3 id=\"h-helps-reduce-no-shows\" class=\"wp-block-heading\">Helps reduce no-shows<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cEveryone leads very busy lives, and so sending an SMS reminder a couple of days before helps us reduce no-shows. It gives clients an opportunity to call and say, I can\u2019t make it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt gives us time to rebook another patient. The last thing we want is gaps in the calendar.\u201d<\/p>\n\n\n\n<h3 id=\"h-improves-patient-communication\" class=\"wp-block-heading\">Improves patient communication<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAlmost every single time, patients are shocked. When I make their next appointment, they get a ping on their phone. They say, oh, I\u2019ve already got the message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThey get the confirmation, so I know <em>that they know<\/em> it\u2019s in the diary.\u201d<\/p>\n\n\n\n<h3 id=\"h-creates-a-great-impression\" class=\"wp-block-heading\">Creates a great impression<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe impression on the patient is so important. Patients see that it\u2019s a very professional service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cRather than me writing it down and giving them their next appointment on some scrap paper, they get an instant confirmation message from us.\u201d<\/p>\n\n\n\n<h3 id=\"h-reminders-that-send-from-the-booking-calendar\" class=\"wp-block-heading\">Reminders that send from the booking calendar<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The reminder is attached to the appointment itself, so nobody retypes a phone number or a date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the front desk books a patient, the confirmation, the reminder, and the pre-care message are already queued against that booking. Each one has its own email and SMS switch.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Move the appointment and the messages move with it. The calendar entry, the patient record, and the message history stay in one place.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is what stops a rescheduled appointment quietly turning into a no-show.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"832\" height=\"442\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/03\/Automated-appointment-reminders.webp\" alt=\"Pabau notification settings with SMS and email toggles for reminders, confirmations, and pre-care\" class=\"wp-image-132281\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/03\/Automated-appointment-reminders.webp 832w, https:\/\/pabau.com\/wp-content\/uploads\/2026\/03\/Automated-appointment-reminders-300x159.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2026\/03\/Automated-appointment-reminders-768x408.webp 768w\" sizes=\"(max-width: 832px) 100vw, 832px\" \/><figcaption class=\"wp-element-caption\"><em>Pabau\u2019s per-appointment notification tiles switch the reminder, confirmation, and pre-care texts on or off for one patient without editing a template.<\/em><\/figcaption><\/figure>\n\n\n\n<div style=\"height:35px;width:800px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-pabau-client-story\" class=\"wp-block-heading\">Pabau client story<\/h2>\n\n\n        <div id=\"customer_quote\">\n            <p class=\"quote\">&#8220;I use texts every single day&#8221;<\/p>\n            <div class=\"customer-info\">\n                <div class=\"image\">\n                                    <\/div>\n                <div class=\"meta\">\n                    <p class=\"name\"><em style=\"display:block;text-align:center\">Lisa Whiting<\/em><\/p>\n                    <p class=\"position\"><em style=\"display:block;text-align:center\">Runs her own medical aesthetic clinic in Reading, England.<\/em><\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n    \n\n\n<p class=\"wp-block-paragraph\"><em>Lisa tells us more\u2026<\/em><\/p>\n\n\n\n<h3 id=\"h-how-lisa-uses-sms\" class=\"wp-block-heading\">How Lisa uses SMS<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI use SMS reminders in my clinic every single day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe moment a client books, I send an appointment confirmation text, and then a reminder text two days before the appointment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI also send birthday messages so that clients can get \u00a325 off their next appointment. Recently, I ran a campaign texting clients who hadn\u2019t visited the clinic in a while.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI also use SMS for important client communications.<\/p>\n\n\n\n<h3 id=\"h-emails-get-lost\" class=\"wp-block-heading\">Emails get lost<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe great thing about SMS is that you can send it out to all your users. I used texts a lot during lockdown when we had to notify clients at short notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAn email will just get lost, but when you get a text there\u2019s a notification and it pops up on your screen. I like it as a way of delivering quick, punchy messages.\u201d<\/p>\n\n\n\n<h3 id=\"h-patients-really-value-it\" class=\"wp-block-heading\">Patients really value it<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTexting through Pabau is so effective it doesn\u2019t affect my daily life.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI know that the text messages are just going out. All I have to worry about is filling the diary, and the rest is done for me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIt\u2019s lovely to see how much my patients value the acknowledgment of their birthday, and the text messages make sure no one is missed.\u201d<\/p>\n\n\n\n<h2 id=\"h-how-pabau-automates-your-reminder-texts\" class=\"wp-block-heading\">How Pabau automates your reminder texts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SMS earns its keep when the right message goes out at the right moment, every time, without anyone remembering to send it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That is the part Pabau takes over. Confirmations, reminders, pre-care, follow-ups, and review requests all run off the appointment in the calendar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can automate texts for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Appointment confirmations and reminders<\/li>\n\n\n\n<li>Rescheduled and canceled appointment notifications<\/li>\n\n\n\n<li>Review requests after the visit<\/li>\n\n\n\n<li>Intake form and pre-care requests<\/li>\n\n\n\n<li>Results notices that point to a secure portal<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Set the confirmation and the reminder at the time of booking, and the sequence runs itself from there. Change the appointment and every message follows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Texts run on credits, so you top up what you send rather than paying for a bundle you never use.<\/p>\n\n\n        <div id=\"book_a_demo\">\n            <div class=\"left-side\">\n                <div class=\"logo\">\n                    <img decoding=\"async\"\n                        src=\"https:\/\/pabau.com\/book-demo\/\"\n                        alt=\"Logo\"\n                        loading=\"lazy\"\n                    \/>\n                <\/div>\n\n                <h3 class=\"heading\">\n                    Send every reminder text without lifting a finger                <\/h3>\n\n                <p class=\"description\">\n                    Pabau schedules confirmation, reminder, pre-care, and follow-up texts from the appointment itself. Your front desk stops phoning round the day before, and patients stop forgetting.                <\/p>\n\n                <div class=\"button-group\">\n                    <a href=\"\/book-demo\/\" class=\"btn btn-scale-effect btn-cta-color btn-md\">\n                        <span class=\"btn-text\">Book a demo<\/span>\n                        <div class=\"btn-icon btn-icon-right\" aria-hidden=\"true\">\n                            <svg\n                                width=\"14\"\n                                height=\"12\"\n                                viewBox=\"0 0 14 12\"\n                                fill=\"none\"\n                                xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                            >\n                                <path\n                                    d=\"M0.75 4.77295C0.335786 4.77295 0 5.10874 0 5.52295C0 5.93716 0.335786 6.27295 0.75 6.27295V5.52295V4.77295ZM13.2803 6.05328C13.5732 5.76039 13.5732 5.28551 13.2803 4.99262L8.50736 0.219648C8.21447 -0.073245 7.73959 -0.073245 7.4467 0.219648C7.15381 0.512542 7.15381 0.987415 7.4467 1.28031L11.6893 5.52295L7.4467 9.76559C7.15381 10.0585 7.15381 10.5334 7.4467 10.8263C7.73959 11.1191 8.21447 11.1191 8.50736 10.8263L13.2803 6.05328ZM0.75 5.52295V6.27295L12.75 6.27295V5.52295V4.77295L0.75 4.77295V5.52295Z\"\n                                    fill=\"currentColor\"\n                                ><\/path>\n                            <\/svg>\n                        <\/div>\n                    <\/a>\n                <\/div>\n            <\/div>\n\n            <div class=\"right-side\">\n                <img decoding=\"async\"\n                    src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/01\/Home-Page-Concept-4.webp\"\n                    alt=\"Pabau clinic management dashboard\"\n                    loading=\"lazy\"\n                \/>\n            <\/div>\n        <\/div>\n        \n\n\n<h2 id=\"h-conclusion\" class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Templates are the easy part. The practices that genuinely cut no-shows are the ones that fix the timing and then stop sending by hand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pick four moments per appointment, write the copy once, and leave it alone for a quarter. Judge it on your no-show rate, not on how many texts went out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The trade-off is worth remembering. Every extra message makes the important one easier to ignore, so add one only when it earns its place. <a href=\"https:\/\/pabau.com\/book-demo\/\">Book a demo<\/a> to see how Pabau runs the whole reminder sequence from your calendar.<\/p>\n\n\n        <div id=\"expert_picks\">\n            <div class=\"header\">\n                                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2025\/11\/Expert-Picks.svg\" alt=\"Continue your research\" height=\"42\" width=\"42\">\n                                <h3>Continue your research<\/h3>\n            <\/div>\n            <div class=\"content\">\n                                                            <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#54B2D3\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p><strong>Still losing slots to late cancellations?<\/strong> <a href=\"https:\/\/pabau.com\/blog\/med-spa-cancellation-policy-guide\/\">The ultimate med spa cancellation policy guide<\/a> covers the deposits and notice periods that reminders alone will not fix.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#54B2D3\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p><strong>Choosing a tool to send these texts?<\/strong> <a href=\"https:\/\/pabau.com\/blog\/appointment-reminder-software\/\">The best approach to appointment reminder software<\/a> sets out what to check before you commit to a platform.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#54B2D3\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p><strong>Reminders are only part of the conversation.<\/strong> <a href=\"https:\/\/pabau.com\/blog\/patient-communication\/\">Patient communication: skills and tools for your practice<\/a> covers the calls, emails, and messages around the appointment.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#54B2D3\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p><strong>Need to fill the slot a cancellation frees up?<\/strong> <a href=\"https:\/\/pabau.com\/blog\/waitlist-management-med-spas\/\">Waitlist management for med spas<\/a> shows how to backfill same-day openings instead of writing them off.<\/p>\n                        <\/div>\n                                                                                <div class=\"item\">\n                            <div>\n                                <svg width=\"20\" height=\"27\" viewBox=\"0 0 20 27\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                    <path\n                                        d=\"M18.6223 14.3857C19.1246 13.8975 19.1246 13.1045 18.6223 12.6162L12.1938 6.36621C11.6915 5.87793 10.8759 5.87793 10.3737 6.36621C9.87143 6.85449 9.87143 7.64746 10.3737 8.13574L14.6125 12.2529H2.28571C1.57455 12.2529 1 12.8115 1 13.5029C1 14.1943 1.57455 14.7529 2.28571 14.7529H14.6085L10.3777 18.8701C9.87545 19.3584 9.87545 20.1514 10.3777 20.6396C10.8799 21.1279 11.6955 21.1279 12.1978 20.6396L18.6263 14.3896L18.6223 14.3857Z\"\n                                        fill=\"#54B2D3\" \/>\n                                <\/svg>\n                            <\/div>\n                            <p><strong>Is your booking process creating the no-shows?<\/strong> <a href=\"https:\/\/pabau.com\/blog\/patient-scheduling-and-appointment-management\/\">5 best practices for scheduling and appointment management<\/a> tightens the step that happens before any reminder goes out.<\/p>\n                        <\/div>\n                                                <\/div>\n        <\/div>\n    \n\n\n<h2 id=\"h-frequently-asked-questions\" class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1773924980516\"><h3 class=\"schema-faq-question\">What is an SMS appointment reminder and why should my medical practice use one?<\/h3> <p class=\"schema-faq-answer\">An SMS appointment reminder is a text sent to a patient before their booking, confirming when and where to turn up. Practices use them because texts have a 95% read rate within three minutes. Average email open rates sit at 35.63%, so a text is far more likely to stop a no-show.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773925437594\"><h3 class=\"schema-faq-question\">How much do SMS appointment reminders improve patient attendance rates?<\/h3> <p class=\"schema-faq-answer\">In one 2025 pilot study of 96 patients, 22.2% said they would not have attended without the text reminder. Your own figure depends on send timing and on how many patients opt in. The reliable win is that reminders surface cancellations days earlier, so the slot can still be resold.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773924784078\"><h3 class=\"schema-faq-question\">Why are SMS reminders more effective than email or phone call reminders?<\/h3> <p class=\"schema-faq-answer\">People check their phones an average of 186 times a day and notice a text notification immediately. Emails go unread and calls get ignored. With a 95% read rate inside three minutes, a text is the only reminder you can assume was actually seen.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1773924873052\"><h3 class=\"schema-faq-question\">What problems does using SMS appointment reminders solve for my practice?<\/h3> <p class=\"schema-faq-answer\">They cut no-shows, empty appointment slots, and the lost revenue that follows both. They also take the morning phone round off your front desk. A patient who can cancel by reply gives you time to rebook, which a silent no-show never does.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ping. Few things have us as hooked as the sound of a phone notification. You drop what you\u2019re doing and check. That reflex is the whole reason a medical appointment reminder text message works when an email does not. Below are 50+ sample texts sorted by specialty, from med spas and GPs through to hair [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":114036,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_linkdex":"82","_yoast_wpseo_content_score":"90","_yoast_wpseo_is_cornerstone":"","_yoast_wpseo_keywordsynonyms":"","_yoast_wpseo_focuskw_text_input":"","_seo_original_html":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"39050\" class=\"elementor elementor-39050\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7385dcd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7385dcd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-263d4f9\" data-id=\"263d4f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57804b5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"57804b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>*<em>Ping<\/em>*\u2014 A few things in life have us as hooked as the phone notification sound.<\/p><p>It makes you drop whatever you\u2019re doing and check your phone instantly.<\/p><p>The reality is, we\u2019re obsessed with our cell phones. We take them everywhere with us and, according to reports,<a href=\"https:\/\/www.yahoo.com\/lifestyle\/study-shows-people-check-phones-091353535.html\"> check them an average of 144 times a day<\/a>. That\u2019s why SMS messages are an excellent tool for any medical practice, healthcare business, salon, or <a href=\"https:\/\/pabau.com\/industry\/medspa\/\">med spa<\/a> to harness.<\/p><p>SMS appointment reminders are texts that you send to clients to remind them that they have an appointment with you. Clients may book appointments months in advance and forget about them nearer the time, so a text acts as a prompt.<\/p><p>So the question is: Are you currently sending SMS appointment reminders?<\/p><p>If you\u2019re not, you probably should be.<\/p><p>Today, we\u2019ll dive into why all med spas, medical offices, salons, and spas should use<a href=\"https:\/\/pabau.com\/blog\/how-automated-appointment-reminders-can-boost-clinics-patient-engagement\/\"> SMS appointment reminders<\/a>, as well as share 50 handy SMS templates for different occasions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-237af7e elementor-widget elementor-widget-text-editor\" data-id=\"237af7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Want to see SMS reminders specific to your industry?\u00a0<a href=\"#industryspecific_templates\" target=\"_blank\" rel=\"noopener\">Here are 50 get you started<\/a>!\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fec247 elementor-widget elementor-widget-heading\" data-id=\"1fec247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The importance of SMS appointment reminders for your practice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c6a9f5 elementor-widget elementor-widget-text-editor\" data-id=\"9c6a9f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>While email reminders go unread and phone calls are frequently ignored, everyone notices when they get a text. They\u2019re a great way to get more eyeballs on your communications.<\/p><p>And more often than not, you really need your communication to cut through, especially when it\u2019s reminding clients that they have an upcoming <a href=\"https:\/\/pabau.com\/features\/calendar\/\">appointment<\/a> at your practice.<\/p><p>If you don\u2019t, the outcome is no-shows, gaps in your calendar, and lost revenue \u2013 and no practice or salon wants that. This is where text messages really start to shine.<\/p><p>The result? You<a href=\"https:\/\/pabau.com\/blog\/patient-acquisition-strategies\/\"> keep your customers engaged<\/a>, your team can be more confident about clients actually showing up, and your business doesn\u2019t lose revenue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec5367c elementor-widget elementor-widget-image\" data-id=\"ec5367c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/25852664.fs1.hubspotusercontent-eu1.net\/hubfs\/25852664\/Pabau%20-%2015%20SMS%20Reminder%20Templates.pdf\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"188\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-1024x241.webp\" class=\"attachment-large size-large wp-image-79761\" alt=\"SMS medical appointment reminder templates\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-1024x241.webp 1024w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-300x71.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-768x181.webp 768w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner.webp 1165w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd33df9 elementor-widget elementor-widget-heading\" data-id=\"bd33df9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Why is texting so powerful?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db2e4a4 elementor-widget elementor-widget-text-editor\" data-id=\"db2e4a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Let\u2019s look at some hard numbers on why texting should be part of your practice\u2019s overall communication toolkit.<\/p><p>Text messages have a <a href=\"https:\/\/www.business.com\/articles\/text-message-marketing-benefits\/\">read rate of 95%<\/a> within three minutes of delivery.<\/p><p>Compared to<a href=\"https:\/\/mailchimp.com\/resources\/email-marketing-benchmarks\/\"> average email open rates of 35.63%<\/a>, around two-thirds less, it\u2019s pretty clear to anyone that texting can be transformative.<\/p><p>SMS appointment reminders are proven to significantly increase patients\u2019 attendance rates and enable practices to improve patient care while decreasing no-show rates and <a href=\"https:\/\/pabau.com\/blog\/pabau-cancellation-policy\/\" target=\"_blank\" rel=\"noopener\">last-minute cancellations<\/a>.<\/p><p>In one<a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/25073694\/\"> study conducted in Spain<\/a>, the use of SMS reminders helped to improve participation in breast screening exams, with 68% of women attending if they were sent a text message three days before the appointment.\u00a0<\/p><p>In Canada,<a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/36346666\/\"> text messages<\/a> were used to remind parents of vaccinations for their children. Parents were sent a text when their child turned 18 months old and three days before their scheduled vaccination. They saw a reduction in no-shows and over 95% thought the reminders were \u201chelpful\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3745248 elementor-widget elementor-widget-heading\" data-id=\"3745248\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can SMS be used in your practice?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd86ba6 elementor-widget elementor-widget-text-editor\" data-id=\"dd86ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Done right, SMS can be a real value-add to your business.<\/p><p>You also don\u2019t just have to use texts strictly for appointment reminders. You can send texts for:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7754a22 elementor-widget elementor-widget-heading\" data-id=\"7754a22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Confirming an appointment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-447f202 elementor-widget elementor-widget-text-editor\" data-id=\"447f202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If a client books online, over the phone, or in person, it\u2019s good practice to let them know that everything has gone through with the booking. A text<a href=\"https:\/\/pabau.com\/blog\/appointment-confirmation-email\/\"> appointment confirmation<\/a> does this. It also gives the client the opportunity to check that the appointment details, such as appointment time and date, are correct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-060262d elementor-widget elementor-widget-heading\" data-id=\"060262d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Completing pre-care before an appointment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de13278 elementor-widget elementor-widget-text-editor\" data-id=\"de13278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The majority of appointments will require some sort of pre-care. They might simply need to complete an intake form, or they might have to have a patch test, or need to know what food or drink they can or can\u2019t consume before the appointment. Use an SMS to remind clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e45ebe2 elementor-widget elementor-widget-heading\" data-id=\"e45ebe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Communicate important information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a03b09d elementor-widget elementor-widget-text-editor\" data-id=\"a03b09d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s critical that clients see any important communication you send them. Examples may be emergency closures, appointments having to be canceled because of sickness, or other important updates. Sending a text means it\u2019s much more likely to be read \u2013 you can be more confident clients will see it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb4321 elementor-widget elementor-widget-heading\" data-id=\"8bb4321\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Leaving a review after the appointment<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5d3eaf elementor-widget elementor-widget-text-editor\" data-id=\"b5d3eaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Looking to boost your online social proof? Reviews are a great way to do this. Why not send a text to a client a couple of hours after their appointment, when it\u2019s still fresh in their memory, and ask them to leave a review? You can also make this part of your booking process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ac2aa elementor-widget elementor-widget-text-editor\" data-id=\"d0ac2aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\ud83d\udd75\ufe0f Pssst\u2014Do you want to save time sending appointment reminders and review requests? Pabau sends automated appointment reminders, follow-ups, and review requests via email and SMS, so you don\u2019t have to remember to trigger the request after each appointment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1175b3d elementor-widget elementor-widget-heading\" data-id=\"1175b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sending an offer or discount<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6335189 elementor-widget elementor-widget-text-editor\" data-id=\"6335189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have a special offer that you want clients to know about, texting is a great way to notify them and potentially boost uptake.\u00a0<\/p><p>Just make sure that you send texts sparingly rather than spamming them. You don&#8217;t want clients to opt out of your communications.<\/p><p>SMS is the<a href=\"https:\/\/www.emarketer.com\/content\/5-charts-showing-potential-of-text-message-sms-marketing\"> preferred method of communication<\/a> for more than a third of US adults, and<a href=\"https:\/\/americanmedspa.org\/blog\/best-practices-for-sms-marketing-in-2023\"> 91% of global consumers<\/a> are willing to sign up for test messages from brands. These facts make<a href=\"https:\/\/pabau.com\/blog\/marketing-for-clinics\/\"> SMS marketing<\/a> one of the most effective promotional channels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdf9426 elementor-widget elementor-widget-heading\" data-id=\"cdf9426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of using SMS reminders in healthcare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b847370 elementor-widget elementor-widget-text-editor\" data-id=\"b847370\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Texting is a surprisingly versatile tool that can help you automate admin tasks, enhance patient engagement and patient satisfaction, and improve the overall workflow in your healthcare practice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b56f3f elementor-widget elementor-widget-heading\" data-id=\"1b56f3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Avoid gaps in the diary<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4adb805 elementor-widget elementor-widget-text-editor\" data-id=\"4adb805\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gaps in the diary are frustrating, especially when you know there is high demand for appointments. Filling appointments can help you run your practice more efficiently.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0d1a9 elementor-widget elementor-widget-heading\" data-id=\"bb0d1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reduce no shows<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-328126f elementor-widget elementor-widget-text-editor\" data-id=\"328126f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Missed appointments can be hugely expensive, especially for <a href=\"https:\/\/pabau.com\/industry\/cosmetic-surgery\/\">cosmetic surgeries<\/a>. SMS reminders can help<a href=\"https:\/\/pabau.com\/blog\/reduce-no-shows-and-cancellations\/\"> avoid no-shows<\/a> and boost revenue.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df845d4 elementor-widget elementor-widget-heading\" data-id=\"df845d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Improve patient engagement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e471368 elementor-widget elementor-widget-text-editor\" data-id=\"e471368\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sending timely reminders about when clients are due to come in for doctor appointments can help to engage them in their care and improve their experience at your practice.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fced1f0 elementor-widget elementor-widget-heading\" data-id=\"fced1f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ease the burden on your team<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff78d1c elementor-widget elementor-widget-text-editor\" data-id=\"ff78d1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Having to call clients to check they still plan to attend their appointment is a huge time suck for your staff. Automated text reminders ease the workload on your team, freeing them from the time-consuming task of manually contacting patients.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">They can spend more time on more important tasks that need their attention, such as better patient care or addressing urgent patient needs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f901d81 elementor-widget elementor-widget-image\" data-id=\"f901d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/25852664.fs1.hubspotusercontent-eu1.net\/hubfs\/25852664\/Pabau%20-%2015%20SMS%20Reminder%20Templates.pdf\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"188\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-1024x241.webp\" class=\"attachment-large size-large wp-image-79761\" alt=\"SMS medical appointment reminder templates\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-1024x241.webp 1024w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-300x71.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-768x181.webp 768w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner.webp 1165w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c35500b elementor-widget elementor-widget-heading\" data-id=\"c35500b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Best practices for sending medical appointment SMS reminders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1a494 elementor-widget elementor-widget-text-editor\" data-id=\"4a1a494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">While sending out an SMS seems super easy, it doesn\u2019t mean it should descend into text speak with lots of abbreviations and informal language.<\/span><\/p><p><span style=\"font-weight: 400;\">You should consider several best practices when sending SMS reminders for patients\u2019 scheduled appointments.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26877cf elementor-widget elementor-widget-text-editor\" data-id=\"26877cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-weight: 400;\">1.\u00a0<\/span>Set expectations\u00a0<\/h3><p><span style=\"font-weight: 400;\">First of all, inform your patients that you\u2019ll be sending them SMS text messaging (if they opt into the service). Next, let your patients know why you will be sending texts and how the service should and shouldn\u2019t be used. For example, they shouldn\u2019t text asking for medical advice.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de6ba68 elementor-widget elementor-widget-heading\" data-id=\"de6ba68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Say who it\u2019s from\u00a0<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-224012e elementor-widget elementor-widget-text-editor\" data-id=\"224012e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Your clients may not have your clinic\u2019s number stored in their phone. Receiving a text message from a random number can feel invasive. Therefore, it\u2019s worthwhile informing the client who the SMS is from. You can do this either by saying \u2018This is [clinic name]\u2019 at the beginning of the message or simply signing off with the name of your clinic.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87e6b4c elementor-widget elementor-widget-heading\" data-id=\"87e6b4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Don\u2019t text blast<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61c2a06 elementor-widget elementor-widget-text-editor\" data-id=\"61c2a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Even if your patients are happy to receive texts, it\u2019s still important to play it carefully. If you blast your patients with SMS messages too often or about every little thing, then they\u2019re less likely to notice the really important communications from you.<\/span><\/p><p><span style=\"font-weight: 400;\">Also, don\u2019t text early in the morning or late at night. As a rule of thumb, avoid the hours before 7 am and after 9 pm.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ccd91 elementor-widget elementor-widget-heading\" data-id=\"20ccd91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Don\u2019t include medical information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c00f5 elementor-widget elementor-widget-text-editor\" data-id=\"e9c00f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Don\u2019t include personal medical details in an SMS, such as the name of a patient\u2019s medical condition or any test results.<a href=\"https:\/\/www.hipaajournal.com\/texting-violation-hipaa\/\"> HIPAA<\/a>, GDPR, and other personal and patient data regulations are really strict when it comes to sending text messages to patients.<\/p><p>Instead, to avoid any risk of violation, ask patients to log into a secure patient portal to review any results or call the practice to arrange an appointment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1069d4c elementor-widget elementor-widget-heading\" data-id=\"1069d4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Incorporate personalization<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de04443 elementor-widget elementor-widget-text-editor\" data-id=\"de04443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Never start your texts with a generic \u2018Dear patient,\u2019 or even worse, just send an SMS without any first name.<\/p><p>According to a<a href=\"https:\/\/www.mckinsey.com\/capabilities\/growth-marketing-and-sales\/our-insights\/the-value-of-getting-personalization-right-or-wrong-is-multiplying\"> study by McKinsey<\/a>, 71% of customers expect businesses to deliver personalized interactions and 76% get frustrated when that doesn\u2019t happen.<\/p><p>\ud83d\udd2e No, we don\u2019t mean manually sending SMS to each patient. Practice management software, like Pabau, allows you to personalize text messages by adding \u2018merge tags\u2019 or fields that auto-populate your patients\u2019 names from your client records.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41d8f06 elementor-widget elementor-widget-heading\" data-id=\"41d8f06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Link to other resources<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38e12aa elementor-widget elementor-widget-text-editor\" data-id=\"38e12aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sending out a text message to patients with pre-care or post-care instructions? Always include a link to another resource, such as a web page that has more detailed instructions. That way, patients won\u2019t feel like they\u2019re missing any important information.<\/span><\/p><p><span style=\"font-weight: 400;\">You might want to use a link-shortening tool like Bitly or ShortURL so that the links take up less space in your word count.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a12d78 elementor-widget elementor-widget-heading\" data-id=\"9a12d78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Have an alternative option<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b65e57e elementor-widget elementor-widget-text-editor\" data-id=\"b65e57e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Not every patient will want to receive text messages \u2013 maybe they don\u2019t have a mobile phone or it\u2019s simply not something they\u2019re comfortable with. It\u2019s important to consider an alternative option for different demographics or communication preferences, such as an email, a letter or a phone call, for patients who are less receptive to texts.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cd505f elementor-widget elementor-widget-heading\" data-id=\"9cd505f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">8. Automate SMS messages<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62656d elementor-widget elementor-widget-text-editor\" data-id=\"e62656d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">SMS reminders take a lot off your plate, but <\/span><b>only if you automate them<\/b><span style=\"font-weight: 400;\">. Otherwise, it\u2019s just another one for the \u2018jobs to be done list.\u2019<\/span><\/p><p><span style=\"font-weight: 400;\">You can use practice management software to schedule appointment confirmation and appointment reminder texts at the time of booking, so you don\u2019t have to remember to send them out yourself!<\/span><\/p><p><span style=\"font-weight: 400;\">It also prompts your clients to provide required medical information and fill in forms, so you have all the details set up before the patient arrives at your practice.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d209ce9 elementor-widget elementor-widget-menu-anchor\" data-id=\"d209ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"industryspecific_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5eca9 elementor-widget elementor-widget-heading\" data-id=\"4f5eca9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">50 appointment reminder templates by industry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d72309 elementor-widget elementor-widget-text-editor\" data-id=\"2d72309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The type of SMS communication you send will be dependent on your industry and the goal of the communication. But the good news is, you don\u2019t need to come up with lots of different SMS templates yourself &#8211; that\u2019s what we\u2019re here for!<\/p><p>We\u2019ve put together 50 text message templates that you can use for your business in different communication scenarios, whether you\u2019re a med spa, medical doctor, travel clinic, or more!<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#medspa_templates\" target=\"_blank\" rel=\"noopener\">Med spa SMS templates<\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#medicaldoctor_templates\">Medical doctor SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#cosmeticsurgery_templates\" target=\"_blank\" rel=\"noopener\">Cosmetic surgery SMS templates<\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#hairtransplantclinic_templates\">Hair transplant clinic SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#travelclinic_templates\" target=\"_blank\" rel=\"noopener\">Travel clinics SMS templates<\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#laserhairremoval_templates\">Laser hair removal SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#salonsandspas_templates\">Salons and spas SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#physiotherapy_templates\">Physiotherapy SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#wellnessclinic_templates\">Wellness clinic SMS templates<\/a><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"#IVclinic_templates\">IV clinic SMS templates<\/a><\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca07698 elementor-widget elementor-widget-menu-anchor\" data-id=\"ca07698\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"medspa_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36cba97 elementor-widget elementor-widget-text-editor\" data-id=\"36cba97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for med spas<\/h3><p>Medi aesthetic clinics and med spas can use SMS reminders for a variety of reasons.<\/p><p>As well as using them for appointment confirmations and reminders, they can also play a big role in marketing. Use them to request reviews that you can use on your website or social media channels, or, if it\u2019s a slow month, to tell customers about special offers and discounts.\u00a0<\/p><h4>Appointment confirmation SMS<\/h4><p><i>Hi [Client Name].\u00a0Thanks for booking with us on [Date] and [Time] with [Practitioner]. We look forward to seeing you then! [Business Name]\u00a0<\/i><\/p><h4>Appointment reminder SMS<\/h4><p><em>H<\/em><i>i [Client Name].\u00a0<\/i><i>This is a reminder that you have an appointment with us on [Date] and [Time]. We look forward to welcoming you. [Business Name]\u00a0<\/i><\/p><h4>Recall SMS<\/h4><p>Hey [Client Name]<\/p><p><i><span style=\"font-weight: 400;\">It\u2019s been over four months since your last anti-wrinkle appointment with us. Interested in booking another one? Please ring the clinic or book online [Link]<\/span><\/i><\/p><h4>Review request SMS\u00a0<\/h4><p><i>Did you enjoy your treatment with [Practitioner] today? If you did, we\u2019d love if you could leave us a review. It only takes five minutes &#8211; thank you!\u00a0<\/i><\/p><h4>Marketing offer SMS\u00a0<\/h4><p><i><span style=\"font-weight: 400;\">Limited time only! Spring offer: Book a Hydrafacial package with us and get 15% off! Only available until [Date]. Book now [Link]<\/span><\/i><\/p><p><strong>Related:\u00a0<a href=\"https:\/\/pabau.com\/blog\/best-medical-spa-software\/\" target=\"_blank\" rel=\"noopener\">Best Medical Spa Software &amp; Systems in 2026<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-478ac7b elementor-widget elementor-widget-menu-anchor\" data-id=\"478ac7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"medicaldoctor_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-236bc75 elementor-widget elementor-widget-text-editor\" data-id=\"236bc75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for GPs and medical doctors<\/h3><p>Private practices and GPs can also use SMS messages for appointment confirmations and reminders.<\/p><p>While they probably won\u2019t use text messages for marketing, they\u2019re a great tool to get information to patients quickly. Automating this process can help reduce the workload of front-of-house staff and prevent them from having to call individual patients.<\/p><h4>Appointment confirmation SMS<\/h4><p><i><span style=\"font-weight: 400;\">Hi [Client Name], confirming your appointment with Dr. [Medical Doctor Name] on [Date] at [Time]. If you need to cancel, call [Phone Number]. [Practice Name]<\/span><\/i><\/p><h4>Appointment reminder SMS<\/h4><p><i><span style=\"font-weight: 400;\">Hi [Client Name]. Reminder: your appointment with Dr. [Medical Doctor Name] is on [Date] at [Time]. To cancel, call [Phone Number]. [Your Business Name]<\/span><\/i><\/p><h4>Test results (action needed) SMS<\/h4><p><i>Hi [Patient Name], we\u2019ve received your lab results. Please call the practice on [Phone Number] to arrange an appointment. Thanks [Practice Name]\u00a0<\/i><\/p><h4>Test results (no action needed) SMS<\/h4><p><i>Hi [Patient Name], we\u2019ve received your lab results. Please review your results by logging into the secure patient portal [Link]. Thanks [Practice Name]\u00a0<\/i><\/p><h4>Outstanding payment\u00a0<\/h4><p><i><span style=\"font-weight: 400;\">Hi [Patient Name], this is [Practice Name]. You have [$ amount] outstanding from your appointment on [Date]. Please pay it before [Date]. Questions? Contact [Phone Number].\u00a0<\/span><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8c0d7 elementor-widget elementor-widget-menu-anchor\" data-id=\"7f8c0d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"cosmeticsurgery_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c1b163 elementor-widget elementor-widget-text-editor\" data-id=\"4c1b163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for cosmetic surgeries<\/h3><p>Cosmetic surgery clinics can leverage the power of SMS for various purposes.<\/p><p>Text messages can be used to check that patients are paying careful attention to any pre-care or post-care instructions. Cosmetics surgeries can also use SMS reminders to nudge patients to attend follow-up appointments, which isn\u2019t always easy if they\u2019re happy with their results.<\/p><h4>Consultation reminder SMS<\/h4><p><i>Hi [Client Name], this is a reminder of your upcoming consultation on [Date] at [Time].\u00a0<\/i><i>We&#8217;re excited to discuss your goals!\u00a0[Clinic Name]\u00a0<\/i><\/p><h4>Pre-surgery instructions SMS<\/h4><p><i>Preparing for your surgery? Please follow the pre-surgery instructions provided [Link].\u00a0<\/i><i>For any questions or concerns, please call [Phone Number].<\/i><\/p><h4>Post-surgery recovery SMS<\/h4><p><i>Post-surgery care: Follow post-care instructions, take prescribed medications, and attend scheduled follow-up appointments. We&#8217;re here to support your recovery.<\/i><\/p><h4>Follow-up appointment reminder SMS<\/h4><p><i>Reminder: Your follow-up appointment is scheduled on [Date] at [Time]. <\/i><i>We look forward to assessing your progress. See you soon!<\/i><\/p><h4>Referral appreciation SMS<\/h4><p><i>Thank you for referring a friend to our clinic for cosmetic surgery. Your support means a lot to us. We are here to provide exceptional care to them.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcb85c9 elementor-widget elementor-widget-menu-anchor\" data-id=\"bcb85c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"hairtransplantclinic_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7762882 elementor-widget elementor-widget-text-editor\" data-id=\"7762882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for hair transplant clinics<\/h3><p><span style=\"font-weight: 400;\">Pre-care and post-care instructions are really important for <a href=\"https:\/\/pabau.com\/industry\/hair-transplant\/\">hair transplant clinics<\/a>.<\/span><\/p><p><span style=\"font-weight: 400;\">Don\u2019t rely on clients simply remembering everything that you told them at their consultation or after their transplant.<\/span><\/p><p><span style=\"font-weight: 400;\">A leaflet can be misplaced or lost, whereas a well-timed SMS means that a client has all the information they need when they need it.<\/span><\/p><p><span style=\"font-weight: 400;\">Send timely SMS reminders to point them to key information. You can also build on that by sharing maintenance tips and special offers on your products.<\/span><\/p><h4>Pre-care instructions SMS<\/h4><p><i><span style=\"font-weight: 400;\">Preparing for your hair transplant? Remember to avoid alcohol, beta-blockers, and non-approved medications for a week prior. Questions? Call us at [Phone Number].<\/span><\/i><\/p><h4>Post-care instructions SMS<\/h4><p><i>Post-transplant care: Gently wash the transplanted area with mild shampoo. Avoid direct sunlight and strenuous activities for a week. Detailed guide here [Link]<\/i><\/p><h4>Follow-up appointment SMS<\/h4><p><i>It&#8217;s time for your post-transplant follow-up appointment. Please call [Phone Number] to schedule a convenient time. We look forward to seeing your progress.<\/i><\/p><h4>Maintenance tips SMS<\/h4><p><i>Maintain your new hair: Avoid harsh chemicals, use a gentle shampoo, and protect from excessive heat or styling. Need guidance? Contact us at [Phone Number].<\/i><\/p><h4>Special offer SMS<\/h4><p><i>Exclusive offer for our hair transplant clients: Enjoy a 20% discount on additional sessions or hair care products. Limited time only. Call [Phone Number] to claim.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2f5db elementor-widget elementor-widget-menu-anchor\" data-id=\"dc2f5db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"travelclinic_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fa1ea7 elementor-widget elementor-widget-text-editor\" data-id=\"0fa1ea7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for travel clinics\u00a0<\/h3><p>Travel clinics can use text messages to send reminders, promotional offers, and travel tips.\u00a0<\/p><p>They can also use SMS messages to get their customers up to date about any updates to travel guidelines so that they\u2019re always the first port of call for advice on travelling abroad.\u00a0<\/p><h4>Travel vaccination reminder SMS<\/h4><p><i>Hi [Client Name], remember to schedule your travel vaccinations before your trip.\u00a0Contact [Phone Number] to book. Safe travels!<\/i><\/p><h4>Travel health tips SMS<\/h4><p><i>Planning a trip? Remember to stay hydrated, use insect repellent, and pack necessary medications. For more advice, visit [Clinic Website].<\/i><\/p><h4>Post-travel follow-up SMS<\/h4><p><i>Welcome back! If you experience any post-travel health concerns, please contact us at [Phone Number]. We&#8217;re here to help.<\/i><\/p><h4>Travel clinic promotion SMS<\/h4><p><i>Get prepared for your next adventure! Visit [Clinic Name] for comprehensive travel health services. Call [Phone Number] to book an appointment.<\/i><\/p><h4>Travel advisory update SMS<\/h4><p><i>Important travel advisory: [Country\/Region] has issued new health guidelines. For more information, visit [Clinic Website] or call [Phone Number]. Stay informed!<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cacbeb elementor-widget elementor-widget-image\" data-id=\"8cacbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/25852664.fs1.hubspotusercontent-eu1.net\/hubfs\/25852664\/Pabau%20-%2015%20SMS%20Reminder%20Templates.pdf\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"188\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-1024x241.webp\" class=\"attachment-large size-large wp-image-79762\" alt=\"\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-1024x241.webp 1024w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-300x71.webp 300w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2-768x181.webp 768w, https:\/\/pabau.com\/wp-content\/uploads\/2023\/07\/SMS-Banner-2.webp 1165w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5420a5 elementor-widget elementor-widget-menu-anchor\" data-id=\"d5420a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"laserhairremoval_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e481b9a elementor-widget elementor-widget-text-editor\" data-id=\"e481b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for laser hair removal clinics<\/h3><p><a href=\"https:\/\/pabau.com\/industry\/laser-hair-removal\/\">Laser hair clinics<\/a> will also find certain times of year are really busy for them, making it the ideal time to send out promotional offers to prompt clinics to book an appointment.\u00a0<\/p><h4>Consultation reminder SMS<\/h4><p><i>Hi [Client Name],\u00a0<\/i>just a reminder of your laser hair removal consultation on [Date] at [Time]. We&#8217;re excited to discuss y<i>our hair removal goals!<\/i><\/p><h4>Post-treatment care SMS<\/h4><p><i>Post-treatment care: Keep the treated area clean, avoid excessive heat or sun exposure, and follow post-care<\/i>\u00a0in<i>structions provided. Contact us for any concerns.<\/i><\/p><h4>Package promotion SMS<\/h4><p>G<i>et ready for smooth skin! Enjoy a 15% discount on laser hair removal packages.\u00a0<\/i><i>Call [Phone Number] to schedule your sessions. Limited-time offer!<\/i><\/p><h4>Maintenance session reminder SMS<\/h4><p><i>It&#8217;s time for your laser hair removal maintenance session. Don&#8217;t miss out on smooth results!\u00a0<\/i><i>Call [Phone Number] to schedule your appointment.<\/i><\/p><h4>Holiday promotion SMS<\/h4><p><i>Get holiday-ready with laser hair removal!\u00a0<\/i><i>Enjoy special discounts on sessions booked during this festive season.\u00a0<\/i><i>Call [Phone Number] for details.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e85e8 elementor-widget elementor-widget-menu-anchor\" data-id=\"43e85e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"salonsandspas_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0f983d elementor-widget elementor-widget-text-editor\" data-id=\"a0f983d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for salons and spas<\/h3><p><span style=\"font-weight: 400;\">SMS messages are a great way for salons and spas to engage with customers.<\/span><\/p><p><span style=\"font-weight: 400;\">First of all, they can be used to ensure that clients know they need to pop into the salon for a patch test before their treatment. No more awkward conversations on the day itself or having to turn people away because they haven\u2019t scheduled one!\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Salons and spas can also leverage SMS to upsell their clients and boost revenue.\u00a0<\/span><\/p><h4>Appointment confirmation SMS\u00a0<\/h4><p><i>Hi [Client Name],<\/i><\/p><p><i><span style=\"font-weight: 400;\">We are pleased to confirm your appointment with [Stylist\/Therapist Name] on [Date] at [Time]. To reschedule, please call [Phone Number].<\/span><\/i><\/p><h4>[Patch test requirement SMS]\u00a0<\/h4><p><i>Hi [Client Name] A patch test is required before your appointment.\u00a0<\/i><i>Please come to the salon at least 48 hours before your appointment.\u00a0<\/i><\/p><h4>Marketing SMS<\/h4><p>S<i>pecial offer! Book any hair service this week and get [Complimentary Service].\u00a0<\/i><i>Call us on [Phone Number] to schedule your appointment.\u00a0[Salon\/Spa Name]<\/i><\/p><h4>Review request SMS<\/h4><p><em>We hope you enjoyed your spa treatment yesterday. We\u2019d love if you would leave us a review &#8211; this helps us get improve our services! [Link]<\/em><\/p><h4>VIP membership invitation SMS<\/h4><p><i>Hi [Client Name],\u00a0<\/i><i>As one of our valued clients, we would like to invite you to join our exclusive VIP membership program. Find out more [Link].\u00a0<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc1f601 elementor-widget elementor-widget-menu-anchor\" data-id=\"dc1f601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"physiotherapy_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb62706 elementor-widget elementor-widget-text-editor\" data-id=\"cb62706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for physiotherapy\u00a0<\/h3><h4>Appointment reminder SMS<\/h4><p><i>Hi [Client Name], just a reminder of your physiotherapy session tomorrow at [Time]. See you soon!<\/i><\/p><h4>Exercise reminder SMS<\/h4><p><i>Don&#8217;t forget to complete your prescribed exercises today.\u00a0<\/i><i>Consistency is key to your recovery. Keep up the great<\/i>\u00a0w<i>ork!<\/i><\/p><h4>Follow-up appointment SMS<\/h4><p><i>It&#8217;s time for your follow-up appointment. Please call [Phone Number] to schedule.\u00a0<\/i><i>We look forward to seeing you.<\/i><\/p><h4>New service announcement SMS<\/h4><p><i>Exciting news! We now offer [New Service].\u00a0<\/i><i>Call [Phone Number] or head to [Web Address] to learn more and book your session.<\/i><\/p><h4>Testimonial request SMS:<\/h4><p><i>We value your feedback!\u00a0<\/i><i>If you&#8217;re satisfied with our services, please consider leaving a review at [Review Platform]. Thank you!<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d02d7d9 elementor-widget elementor-widget-menu-anchor\" data-id=\"d02d7d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"wellnessclinic_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d355a3 elementor-widget elementor-widget-text-editor\" data-id=\"2d355a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for wellness clinics<\/h3><h4>Appointment reminder SMS<\/h4><p><i>Hi [Client Name], just a friendly reminder of your upcoming wellness session on [Date] at [Time]. We look forward to assisting you!<\/i><\/p><h4>Mindfulness reminder SMS<\/h4><p><i>Take a moment for mindfulness: Pause, breathe deeply, and appreciate the present. Practice self-care daily for your overall well-being.<\/i><\/p><h4>New service announcement SMS<\/h4><p><i>Exciting news! We now offer [New Service] to enhance your wellness journey.\u00a0<\/i><i>Contact us at [Phone Number] to learn more.<\/i><\/p><h4>Follow-up appointment SMS<\/h4><p><i>It&#8217;s\u00a0<\/i><i>time for your follow-up wellness check-up.\u00a0<\/i><i>Please call [Phone Number] to schedule a convenient time. Your well-being is important to us!<\/i><\/p><h4>Wellness workshop announcement SMS<\/h4><p><i>Join our upcoming wellness workshop on [Date].\u00a0<\/i><i>Learn valuable tips and techniques for a balanced lifestyle. Reserve your spot at [Phone Number].<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-860c5ed elementor-widget elementor-widget-menu-anchor\" data-id=\"860c5ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"IVclinic_templates\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45af33c elementor-widget elementor-widget-text-editor\" data-id=\"45af33c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>SMS templates for IV clinics\u00a0<\/h3><h4>Appointment confirmation SMS<\/h4><p><i>Hi [Client Name], your IV therapy appointment is confirmed for [Date] at [Time].\u00a0<\/i><i>Our team will be at [Location]. See you there!<br \/><\/i><\/p><h4>Mobile clinic schedule announcement SMS<\/h4><p><i>Exciting news! Our mobile IV clinic will be in your area on [Date].\u00a0<\/i><i>Book your IV therapy session now at [Phone Number]. Limited spots available!<\/i><\/p><h4>Hydration reminder SMS<\/h4><p><i>Stay hydrated! Did you know IV hydration therapy can boost your energy and wellness?\u00a0<\/i><i>Call us at [Phone Number] to schedule your session.<\/i><\/p><h4>Post-event recovery SMS<\/h4><p><i>Recover and rejuvenate! Book an IV therapy session with us after your event or strenuous activity. Call [Phone Number] to revitalize your body.<\/i><\/p><h4>Loyalty program SMS<\/h4><p><i>Join our loyalty program and enjoy exclusive perks!\u00a0<\/i><i>Earn points with every IV therapy session. Call [Phone Number] to learn more and sign up.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9c8c48 elementor-widget elementor-widget-heading\" data-id=\"d9c8c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Pabau customers are using SMS reminders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ca0c60 elementor-widget elementor-widget-text-editor\" data-id=\"9ca0c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Two of our clients recently shared how they successfully use SMS communications in their aesthetics businesses.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c48cd33 elementor-widget elementor-widget-spacer\" data-id=\"c48cd33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4a226b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a226b7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5a3cbb30\" data-id=\"5a3cbb30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5c6f019a elementor-widget elementor-widget-heading\" data-id=\"5c6f019a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PABAU CLIENT STORY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24bdf27f elementor-widget elementor-widget-image\" data-id=\"24bdf27f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"358\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Manav-testimonial-1-768x358.png\" class=\"attachment-medium_large size-medium_large wp-image-79242\" alt=\"\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Manav-testimonial-1-768x358.png 768w, https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Manav-testimonial-1-300x140.png 300w, https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Manav-testimonial-1.png 815w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22e2eb66 elementor-widget elementor-widget-heading\" data-id=\"22e2eb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\"It's a very positive part of the patient journey. I see SMS reminders as a fantastic service and I know my patients are very happy with it.\"<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f02873 elementor-widget elementor-widget-text-editor\" data-id=\"43f02873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Dr Manav Bawa is a multi-award-winning cosmetic doctor and medical director. He\u2019s the<\/em> <i>co-owner of Time Clinic Medical Aesthetics and Wellness, located in Chigwell, Essex. He uses SMS confirmations and reminders to enhance the patient experience\u2026<\/i><\/p>\n<h3>Helps reduce no-shows<\/h3>\n<p>\u201cEveryone leads very busy lives and so sending an SMS reminder a couple of days before helps us reduce no-shows and gives clients an opportunity to call and say, I can&#8217;t make it. It gives us time to rebook another patient &#8211; the last thing we want is gaps in the calendar.<\/p>\n<h3>Improves patient communication<\/h3>\n<p>\u201cAlmost every single time, patients are shocked because when I make their next appointment and they get a ping on their phone and will say, oh, I&#8217;ve already got the message. They get the confirmation, so I know <em>that they know<\/em> it&#8217;s in the diary.\u201d<\/p>\n<h3>Creates a great impression<\/h3>\n<p>\u201cThe impression on the patient is so important. Patients see that it&#8217;s a very professional service. Rather than me writing it down and giving them their next appointment on some scrap paper, they get an instant confirmation message from us.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-499eb2cc elementor-widget elementor-widget-spacer\" data-id=\"499eb2cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3413f80 e-flex e-con-boxed e-con e-parent\" data-id=\"3413f80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26442f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26442f3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e30e564\" data-id=\"2e30e564\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65c581cc elementor-widget elementor-widget-heading\" data-id=\"65c581cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PABAU CLIENT STORY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-301592e3 elementor-widget elementor-widget-image\" data-id=\"301592e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"358\" src=\"https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Blog-768x358.png\" class=\"attachment-medium_large size-medium_large wp-image-79244\" alt=\"\" srcset=\"https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Blog-768x358.png 768w, https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Blog-300x140.png 300w, https:\/\/pabau.com\/wp-content\/uploads\/2024\/06\/Blog.png 815w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e945824 elementor-widget elementor-widget-heading\" data-id=\"7e945824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\"I use texts every single day\"<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35147c41 elementor-widget elementor-widget-text-editor\" data-id=\"35147c41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Lisa Whiting runs her own medical aesthetic clinic in Reading, England. She&#8217;s been a Pabau customer for a number of years and she uses text messages really effectively to deliver quick and punchy messages to her client base. <\/em><\/p><p><em>Lisa tells us more\u2026<\/em><\/p><h3><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">How Lisa uses SMS<\/span><\/h3><p><span style=\"font-weight: 400;\">\u201cI use SMS reminders in my clinic every single day. <\/span><\/p><p>&#8220;I send appointment confirmation texts when a client books an appointment and clients also get a reminder text two days before the appointment.\u00a0<\/p><p><span style=\"font-weight: 400;\">\u201cI also send birthday messages so that clients can get \u00a325 off their next appointment, and I just did a campaign where I sent out texts to clients who hadn\u2019t visited the clinic for a while. I\u00a0<\/span>also use SMS for important client communications.\u00a0<\/p><h3><span style=\"font-weight: 400;\">Emails get lost<\/span><\/h3><p><span style=\"font-weight: 400;\">\u201cThe great thing about SMS is that you can send it out to all your users. I used texts a lot during lockdown when we had to notify clients about something at short notice.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">\u201cAn email will just get lost but when you get a text there\u2019s a notification and it pops up on your screen. I like it as a way of delivering quick, punchy messages.\u201d <\/span><\/p><h3>Patients really value it<\/h3><p><span style=\"font-weight: 400;\">\u201cTexting through Pabau is so effective it doesn&#8217;t affect my daily life. <\/span><\/p><p>&#8220;I know that the text messages are just going out &#8211; all I have to worry about filling the diary and the rest is done for me.\u00a0\u00a0<\/p><p>&#8220;It\u2019s lovely to see how much my patients value the acknowledgment of their birthday and the text messages make sure no one is missed.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-419a320 e-flex e-con-boxed e-con e-parent\" data-id=\"419a320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bffdf2 elementor-widget elementor-widget-heading\" data-id=\"1bffdf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Elevate your appointment reminders with Pabau<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd916a3 elementor-widget elementor-widget-text-editor\" data-id=\"dd916a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">SMS is a practical and effective patient communication tool. If done right, it delivers the right information to your clients on the dot.<\/span><\/p><p><span style=\"font-weight: 400;\">SMS messages are usually associated with appointment reminder text messages. But as you\u2019ve seen, SMS messages can serve for various types of client communication.<\/span><\/p><p><span style=\"font-weight: 400;\">You just have to be smart about it and use practice management software like Pabau to automate SMS messages for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment confirmations and reminders<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rescheduled appointment notifications<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Review requests<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Form requests<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lab results, and more.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Plus, you can schedule your appointment confirmation and reminder texts at the time of booking, so you don\u2019t have to do any manual work.<\/span><\/p><p><span style=\"font-weight: 400;\">You just sit back and relax, knowing that the right SMS will be sent at the right time.<\/span><\/p><p><span style=\"font-weight: 400;\">Save hours of your day with Pabau\u2019s automated SMS texts.<\/span><a href=\"https:\/\/pabau.com\/book-demo\/\"><span style=\"font-weight: 400;\"> Schedule a demo and see it in action<\/span><\/a><span style=\"font-weight: 400;\">!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","footnotes":""},"categories":[868,32],"tags":[861,860,965,862,869,959,1015,1061,829],"class_list":["post-39050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patient-engagement-and-experience","category-practice-management-tips","tag-patient-communication","tag-patient-engagement","tag-patient-engagement-and-experience-feature-1","tag-patient-experience","tag-personalization","tag-popular-header","tag-popular-header-us","tag-posts-uk","tag-practice-management-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Medical appointment reminder text message: 50+ samples<\/title>\n<meta name=\"description\" content=\"Copy 50+ medical appointment reminder text message samples by specialty, plus the 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