{"id":209910,"date":"2026-08-25T14:02:35","date_gmt":"2026-08-25T14:02:35","guid":{"rendered":"https:\/\/pabau.com\/fonctionnalites\/logiciel-engagement-patient-omnicanal\/"},"modified":"2026-09-16T12:14:27","modified_gmt":"2026-09-16T12:14:27","slug":"logiciel-engagement-patient-omnicanal","status":"publish","type":"page","link":"https:\/\/pabau.com\/fr\/fonctionnalites\/logiciel-engagement-patient-omnicanal\/","title":{"rendered":"Logiciel d\u2019engagement patient omnicanal"},"content":{"rendered":"<div class=\"pabau-hero pabau-hero--bg alignfull wp-block-pabau-hero\" style=\"--pabau-hero-shot:1090px\">\n\t<div class=\"pabau-hero__inner\">\n\n\t\t\t\t\t\t\t\t<h1 class=\"pabau-hero__pill\">Nouveau \u00b7 Pabau Engage : logiciel d\u2019engagement patient omnicanal<\/h1>\n\t\t\n\t\t\t\t\t<h2 class=\"pabau-hero__title\">Chaque demande. Chaque patient. <span class=\"pabau-hero__accent\">Une seule bo\u00eete de r\u00e9ception.<\/span><\/h2>\n\t\t\n\t\t\t\t\t<p class=\"pabau-hero__lede\">Pabau Engage est la bo\u00eete de r\u00e9ception omnicanale des med spas et des cabinets m\u00e9dicaux. Les demandes de consultation et les conversations patients issues des appels, SMS, WhatsApp, e-mails et du chat web arrivent dans une seule console, rout\u00e9es vers le bon membre de l\u2019\u00e9quipe, directement sur la fiche patient.<\/p>\n\t\t\n\t\t\t\t\t<div class=\"pabau-hero__cta\">\n\t\t\t\t<a class=\"pabau-hero__btn\" href=\"\/book-demo\/\">\n\t\t\t\t\t<span class=\"pabau-hero__btnlabel\">D\u00e9couvrez-le en action<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__btnicon\">\n\t\t\t\t\t\t\t<img decoding=\"async\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/icon-arrow.svg\" width=\"16\" height=\"16\">\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t\t\t\t<a class=\"pabau-hero__btn2\" href=\"#set-up-your-inbox\">Configurez votre bo\u00eete de r\u00e9ception<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<p class=\"pabau-hero__note\">Int\u00e9gr\u00e9 \u00e0 Pabau. Pas de connexion s\u00e9par\u00e9e, pas de contrat s\u00e9par\u00e9.<\/p>\n\t\t\n\t\t\t\t\t<div class=\"pabau-hero__channels\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Appels t\u00e9l\u00e9phoniques\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-phone.png\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"SMS bidirectionnels\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-sms.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"WhatsApp\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-whatsapp.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"E-mail\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-gmail.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Fax\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-fax.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Chat web\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-web.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Instagram\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-instagram.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Facebook Messenger\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-messenger.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-hero__chan\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"Chatbot\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ch-chatbot.svg\" width=\"28\" height=\"28\">\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"pabau-hero__shot\">\n\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" alt=\"La bo\u00eete de r\u00e9ception partag\u00e9e Pabau Engage, affichant les conversations de tous les canaux dans une seule liste de fils\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/hero-inbox.gif\" width=\"1100\" height=\"670\">\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\n\n<div class=\"pabau-trust pabau-trust--bg alignfull wp-block-pabau-trust-bar\">\n\t<div class=\"pabau-trust__inner\">\n\n\t\t\t\t\t<div class=\"pabau-trust__proof\">\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-trust__avatars\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/avatar-1.png\" width=\"49\" height=\"49\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/avatar-2.png\" width=\"49\" height=\"49\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/avatar-3.png\" width=\"49\" height=\"49\">\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-trust__text\">Int\u00e9gr\u00e9 \u00e0 Pabau, la plateforme de gestion de cabinet qui \u00e9quipe plus de 4 000 cabinets m\u00e9dicaux et med spas au Royaume-Uni, aux \u00c9tats-Unis et dans le monde entier<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"pabau-trust__badges\">\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-trust__badge\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/badge-gdpr.svg\" height=\"44\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgetext\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgename\">RGPD<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgesub\">CONFORME<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-trust__badge\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/badge-hipaa.png\" height=\"44\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-trust__badge\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/badge-soc2.svg\" height=\"44\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgetext\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgename\">SOC2<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-trust__badgesub\">CONFORME<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\n\n<section class=\"pabau-fg pabau-fg--cols-4 wp-block-pabau-feature-grid\">\n\t<div class=\"pabau-fg__inner\">\n\n\t\t\t\t\t<h2 class=\"pabau-fg__title\">Une seule bo\u00eete de r\u00e9ception pour gagner des patients et les fid\u00e9liser<\/h2>\n\t\t\n\t\t\t\t\t<div class=\"pabau-fg__grid\">\n\t\t\t\t\t\t\t\t\t<article class=\"pabau-fg__item\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-fg__icon\" style=\"background:#eef7fb\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ben-inboxes.svg\" width=\"24\" height=\"24\">\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"pabau-fg__itemtitle\">Toutes vos bo\u00eetes de r\u00e9ception au m\u00eame endroit<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-fg__text\">T\u00e9l\u00e9phone, SMS, WhatsApp, e-mail, fax et chat web, dans une seule console partag\u00e9e avec la messagerie interne de votre \u00e9quipe. Poursuivez la conversation d\u2019un canal \u00e0 l\u2019autre dans un seul et m\u00eame fil.<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"pabau-fg__item\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-fg__icon\" style=\"background:#f0fdf4\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ben-enquiry.svg\" width=\"24\" height=\"24\">\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"pabau-fg__itemtitle\">Ne perdez plus aucune consultation<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-fg__text\">Nouveaux chats, SMS et appels manqu\u00e9s deviennent des leads, m\u00eame depuis des num\u00e9ros inconnus. Tout est automatiquement rout\u00e9 au bon endroit.<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"pabau-fg__item\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-fg__icon\" style=\"background:#fef3c7\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ben-switching.svg\" width=\"24\" height=\"24\">\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"pabau-fg__itemtitle\">Fini de jongler entre les applications<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-fg__text\">Acc\u00e9dez aux rendez-vous, notes, photos et \u00e0 l\u2019historique des traitements directement depuis le fil. Plus besoin de changer d\u2019application en pleine r\u00e9servation.<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t\t\t<article class=\"pabau-fg__item\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-fg__icon\" style=\"background:rgba(3, 124, 210, 0.08)\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/ben-hipaa.svg\" width=\"24\" height=\"24\">\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"pabau-fg__itemtitle\">Le dossier reste conforme HIPAA<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-fg__text\">Les donn\u00e9es cliniques restent dans le dossier patient, chiffr\u00e9es au repos comme en transit, avec un journal d\u2019audit complet.<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/article>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n\n<div style=\"padding-bottom:20px\" class=\"pabau-sl wp-block-pabau-storylane\" style=\"--pabau-sl-max:1100px;--pabau-sl-ratio:56.22%;--pabau-sl-chrome:25px;--pabau-sl-mobile:260px\">\n\t<div class=\"pabau-sl__inner\">\n\t\t<div class=\"pabau-sl__frame\">\n\t\t\t<iframe\n\t\t\t\tclass=\"pabau-sl__demo\"\n\t\t\t\tsrc=\"https:\/\/app.storylane.io\/demo\/m0mdfvj09k1e?embed=inline\"\n\t\t\t\ttitle=\"Interactive product demo\"\n\t\t\t\tloading=\"lazy\"\n\t\t\t\tallow=\"fullscreen\"\n\t\t\t\tallowfullscreen\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"pabau-cmp alignfull wp-block-pabau-compare-table\">\n\t<div class=\"pabau-cmp__inner\">\n\n\t\t\t\t\t<div class=\"pabau-cmp__head\">\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__eyebrow\">La diff\u00e9rence<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"pabau-cmp__title\">Les autres bo\u00eetes de r\u00e9ception se greffent sur votre syst\u00e8me.<br> Celle-ci est votre syst\u00e8me.<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__lede\">Les outils de communication autonomes synchronisent ce qu\u2019ils peuvent. Engage est construit au c\u0153ur de Pabau : la conversation et le dossier clinique sont un seul et m\u00eame \u00e9cran.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"pabau-cmp__card\">\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__caption\">Engage face aux alternatives<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"pabau-cmp__scroll\" tabindex=\"0\" role=\"group\" aria-label=\"Engage face aux alternatives\">\n\t\t\t\t\t<table class=\"pabau-cmp__table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<thead>\n\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colfeature\">Ce que vous obtenez<\/th>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colus\">Pabau Engage<\/th>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colthem\">Outils de communication autonomes<\/th>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<\/thead>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Int\u00e9gr\u00e9 au logiciel de gestion de cabinet<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui, en natif<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--part\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-minus.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Simple synchronisation, au mieux<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Dossier clinique \u00e0 c\u00f4t\u00e9 du fil<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--no\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-close.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Non<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Notes cliniques et facturation depuis la conversation<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--no\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-close.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Non<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Leads et patients dans un m\u00eame historique<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--part\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-minus.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Liste de contacts s\u00e9par\u00e9e<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Messagerie d\u2019\u00e9quipe interne<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Int\u00e9gr\u00e9e<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--no\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-close.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Non<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Contrat logiciel suppl\u00e9mentaire<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Aucun<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--part\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-minus.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Obligatoire, souvent annuel<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Co\u00fbt habituel par \u00e9tablissement<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>En option dans Pabau : 159 $\/mois<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--no\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-close.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>249\u2013599 $\/mois + frais d\u2019installation<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tbody>\n\t\t\t\t\t<\/table>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\n\n<section class=\"pabau-fa pabau-fa--split pabau-fa--media-right wp-block-pabau-feature-accordion\">\n\t<div class=\"pabau-fa__inner\">\n\n\t\t\n\t\t<div class=\"pabau-fa__grid\">\n\n\t\t\t<div class=\"pabau-fa__copy\">\n\n\t\t\t\t<div class=\"pabau-fa__copy-head\"><p class=\"pabau-fa__eyebrow\">Nouvelles demandes<\/p><h2 class=\"pabau-fa__title\">Chaque demande captur\u00e9e, rout\u00e9e, trait\u00e9e<\/h2><p class=\"pabau-fa__lede\">La plupart des cliniques perdent des leads dans l\u2019intervalle entre \u00ab quelqu\u2019un nous a contact\u00e9s \u00bb et \u00ab quelqu\u2019un a r\u00e9pondu \u00bb. Engage comble cet \u00e9cart sur tous les canaux.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__acc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Les contacts inconnus deviennent automatiquement des leads<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Chaque question sur Instagram, chaque demande de tarif, chaque appel manqu\u00e9 devient une fiche lead accompagn\u00e9e de la conversation compl\u00e8te. Plus aucune demande ne reste dans la t\u00eate de quelqu\u2019un.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Un routage qui fonctionne pendant que vous \u00eates occup\u00e9<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Envoyez les questions de traitement au praticien, celles sur la peau \u00e0 l\u2019esth\u00e9ticienne, la facturation \u00e0 l\u2019accueil. Personne ne s\u2019interrompt en plein soin pour faire le tri.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Un chat web qui r\u00e9serve, pas seulement qui discute<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Un widget \u00e0 int\u00e9grer, une iFrame, un lien ou un QR code. Les visiteurs posent leurs questions, votre \u00e9quipe r\u00e9pond, et la consultation se r\u00e9serve dans le m\u00eame fil.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Les appels manqu\u00e9s ne sont plus des leads perdus<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Impossible de d\u00e9crocher avec un patient au fauteuil. Les messages vocaux arrivent transcrits. Les appelants qui raccrochent sans laisser de message sont signal\u00e9s comme m\u00e9ritant un rappel.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"pabau-fa__media\">\n\t\t\t\t\t<video src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/09\/New-enquiries-animation-3.mkv\" class=\"pabau-fa__video\" style=\"border-radius:24px\" width=\"1428\" height=\"1136\" preload=\"metadata\" playsinline autoplay muted loop aria-hidden=\"true\" tabindex=\"-1\"><\/video>\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pabau-fa pabau-fa--split pabau-fa--media-left pabau-fa--head-full wp-block-pabau-feature-accordion\">\n\t<div class=\"pabau-fa__inner\">\n\n\t\t\t\t\t<div class=\"pabau-fa__header\">\n\t\t\t\t<p class=\"pabau-fa__eyebrow\">SMS &amp; WhatsApp<\/p><h2 class=\"pabau-fa__title\">Des SMS bidirectionnels auxquels les patients r\u00e9pondent vraiment<\/h2><p class=\"pabau-fa__lede\">La plupart des logiciels de clinique envoient des SMS \u00e0 sens unique, dans le vide. Dans Engage, les r\u00e9ponses reviennent dans la m\u00eame bo\u00eete de r\u00e9ception, reli\u00e9es \u00e0 la m\u00eame fiche client.<\/p>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"pabau-fa__grid\">\n\n\t\t\t<div class=\"pabau-fa__copy\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__acc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">SMS bidirectionnels depuis votre nom ou votre num\u00e9ro<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Envoyez depuis un nom d\u2019exp\u00e9diteur \u00e0 vos couleurs ou depuis un vrai num\u00e9ro auquel les patients peuvent r\u00e9pondre. Statut de livraison sur chaque message, et renvoi en un clic quand l\u2019un d\u2019eux n\u2019aboutit pas.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">WhatsApp Business, dans les r\u00e8gles de l\u2019art<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Exp\u00e9diteurs enregistr\u00e9s et mod\u00e8les approuv\u00e9s sur le canal que la plupart des patients consultent en premier, chaque message \u00e9tant consign\u00e9 directement dans la fiche client.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">L\u2019e-mail dans la m\u00eame bo\u00eete de r\u00e9ception<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Obtenez une adresse pour la clinique d\u00e8s le premier jour, ou synchronisez directement la bo\u00eete Gmail ou Microsoft 365 d\u2019un membre de l\u2019\u00e9quipe. Suivi des livraisons et des ouvertures inclus.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Toute l\u2019\u00e9quipe, un seul fil<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Chacun reprend l\u00e0 o\u00f9 un coll\u00e8gue s\u2019est arr\u00eat\u00e9, avec des accus\u00e9s de lecture qui montrent qui a vu quoi. Personne ne demande au patient de se r\u00e9p\u00e9ter.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">\u00ab Est-ce normal ? \u00bb : une r\u00e9ponse rapide<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Les patients envoient une photo par SMS quand quelque chose les inqui\u00e8te. Elle arrive \u00e0 c\u00f4t\u00e9 de leurs avant\/apr\u00e8s et des soins qu\u2019ils ont re\u00e7us.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"pabau-fa__media\">\n\t\t\t\t\t<video src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/09\/SMS-WhatsApp-animation-3.mkv\" class=\"pabau-fa__video\" style=\"border-radius:24px\" width=\"1368\" height=\"1202\" preload=\"metadata\" playsinline autoplay muted loop aria-hidden=\"true\" tabindex=\"-1\"><\/video>\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pabau-fa pabau-fa--split pabau-fa--media-right pabau-fa--head-full wp-block-pabau-feature-accordion\">\n\t<div class=\"pabau-fa__inner\">\n\n\t\t\t\t\t<div class=\"pabau-fa__header\">\n\t\t\t\t<p class=\"pabau-fa__eyebrow\">Appels et messagerie vocale<\/p><h2 class=\"pabau-fa__title\">Remplacez le t\u00e9l\u00e9phone de la clinique. Gardez le num\u00e9ro.<\/h2><p class=\"pabau-fa__lede\">Portez le num\u00e9ro que vos patients connaissent, ou achetez-en un dans plus de 100 pays. Enregistrement, messagerie vocale et IVR int\u00e9gr\u00e9s.<\/p>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"pabau-fa__grid\">\n\n\t\t\t<div class=\"pabau-fa__copy\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__acc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Menus \u00e0 touches et groupes de sonnerie<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>\u00ab Tapez 1 pour les rendez-vous, 2 pour la facturation. \u00bb Dirigez chaque option vers les bonnes personnes, faites sonner tout un groupe \u00e0 la fois, ou directement le portable personnel d\u2019un membre de l\u2019\u00e9quipe.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Routage selon les horaires d\u2019ouverture<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Les appels suivent les horaires de votre clinique. R\u00e9glez le temps de sonnerie avant la messagerie vocale, et envoyez les appels hors horaires vers une destination utile plut\u00f4t que nulle part.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Enregistrement et transcription de chaque appel<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Les appels arrivent enregistr\u00e9s et transcrits, et les transcriptions rep\u00e8rent automatiquement les \u00e9changes sur les rendez-vous. Consultables plus tard, au lieu de reposer sur la m\u00e9moire.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">G\u00e9rez les appels au sein de la conversation<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Un bandeau d\u2019appel en direct s\u2019affiche sur le fil, avec les commandes muet et raccrocher. Aucun logiciel de casque, aucune seconde application.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"pabau-fa__media\">\n\t\t\t\t\t<video src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/09\/Calls-voicemail-animation-3.mkv\" class=\"pabau-fa__video\" style=\"border-radius:24px\" width=\"1490\" height=\"1072\" preload=\"metadata\" playsinline autoplay muted loop aria-hidden=\"true\" tabindex=\"-1\"><\/video>\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"pabau-fa pabau-fa--split pabau-fa--media-right pabau-fa--head-full wp-block-pabau-feature-accordion\">\n\t<div class=\"pabau-fa__inner\">\n\n\t\t\t\t\t<div class=\"pabau-fa__header\">\n\t\t\t\t<p class=\"pabau-fa__eyebrow\">Fax<\/p><h2 class=\"pabau-fa__title\">Les adressages arrivent encore par fax. Ils atterrissent maintenant dans votre bo\u00eete de r\u00e9ception.<\/h2><p class=\"pabau-fa__lede\">Achetez un num\u00e9ro de fax pour votre r\u00e9gion, ou portez celui que vous avez d\u00e9j\u00e0. Adressages, r\u00e9sultats de laboratoire et demandes d\u2019entente pr\u00e9alable arrivent \u00e0 c\u00f4t\u00e9 de toutes les autres conversations patients, et non dans un service de fax s\u00e9par\u00e9.<\/p>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"pabau-fa__grid\">\n\n\t\t\t<div class=\"pabau-fa__copy\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__acc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Lisez-le, attribuez-le, classez-le<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Chaque fax entrant arrive sous forme de conversation, le PDF joint. Ouvrez-le en plein \u00e9cran, confiez-le \u00e0 la bonne personne et classez-le dans la fiche patient sans quitter le fil.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">L\u2019IA trouve le patient \u00e0 votre place<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Un fax arrive d\u2019un num\u00e9ro, pas d\u2019un patient. L\u2019attribution automatique lit chaque fax et propose la fiche patient correspondante. Vous validez, et le classement se fait.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Envoyez depuis la conversation<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Ouvrez un fil avec un num\u00e9ro de fax, joignez le PDF et envoyez. L\u2019historique garde la trace de ce qui est parti et quand, donc personne ne court apr\u00e8s un accus\u00e9 de r\u00e9ception.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Les exp\u00e9diteurs r\u00e9guliers restent dans le m\u00eame fil<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Les fax d\u2019un m\u00eame laboratoire ou d\u2019un m\u00eame confr\u00e8re arrivent dans une seule conversation, et l\u2019historique est d\u00e9j\u00e0 l\u00e0 la fois suivante.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"pabau-fa__media\">\n\t\t\t\t\t<video src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/09\/Comp-1_3.webm\" class=\"pabau-fa__video\" style=\"border-radius:24px\" width=\"1472\" height=\"866\" preload=\"metadata\" playsinline autoplay muted loop aria-hidden=\"true\" tabindex=\"-1\"><\/video>\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section style=\"padding-bottom:0px\" class=\"pabau-fa pabau-fa--split pabau-fa--media-left pabau-fa--head-full wp-block-pabau-feature-accordion\">\n\t<div class=\"pabau-fa__inner\">\n\n\t\t\t\t\t<div class=\"pabau-fa__header\">\n\t\t\t\t<p class=\"pabau-fa__eyebrow\">Messagerie d\u2019\u00e9quipe<\/p><h2 class=\"pabau-fa__title\">\u00c9changez avec votre \u00e9quipe sans quitter la bo\u00eete de r\u00e9ception<\/h2><p class=\"pabau-fa__lede\">Coordonner la clinique via des groupes WhatsApp personnels met des informations patients sur des t\u00e9l\u00e9phones personnels. Engage int\u00e8gre une messagerie d\u2019\u00e9quipe interne.<\/p>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"pabau-fa__grid\">\n\n\t\t\t<div class=\"pabau-fa__copy\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__acc\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Canaux et messages directs<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Cr\u00e9ez des canaux par \u00e9quipe ou par sujet, \u00e9crivez directement \u00e0 vos coll\u00e8gues et gardez les discussions organis\u00e9es gr\u00e2ce aux fils et aux r\u00e9actions.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">L\u2019interne reste en interne<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Les conversations d\u2019\u00e9quipe sont totalement s\u00e9par\u00e9es des conversations patients. Rien d\u2019interne ne peut se retrouver dans un fil client.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__item\">\n\t\t\t\t\t\t\t\t<h3 class=\"pabau-fa__q\">Un seul onglet pour tout l\u2019accueil<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-fa__panel\">\n\t\t\t\t\t\t\t\t\t\t<p>Demandez un d\u00e9tail de r\u00e9servation \u00e0 un coll\u00e8gue, passez le relais en fin de service, signalez une demande urgente, sans jamais quitter la conversation en cours.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"pabau-fa__media\">\n\t\t\t\t\t<video src=\"https:\/\/pabau.com\/wp-content\/uploads\/2026\/09\/Team-chat-animation-4.webm\" class=\"pabau-fa__video\" style=\"border-radius:0px\" width=\"1096\" height=\"1144\" preload=\"metadata\" playsinline autoplay muted loop aria-hidden=\"true\" tabindex=\"-1\"><\/video>\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"pabau-rp pabau-rp--bg alignfull wp-block-pabau-reports\">\n\n\t\t\t<span class=\"pabau-rp__bg\" style=\"background-image:url('\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/reports-bg.svg')\" aria-hidden=\"true\"><\/span>\n\t\n\t<div class=\"pabau-rp__inner\">\n\n\t\t\t\t\t<p class=\"pabau-rp__eyebrow\">Rapports<\/p>\n\t\t\n\t\t\t\t\t<h2 class=\"pabau-rp__title\">D\u00e9couvrez comment votre cabinet r\u00e9pond vraiment<\/h2>\n\t\t\n\t\t\t\t\t<p class=\"pabau-rp__lede\">\u00catre occup\u00e9 n\u2019est pas un indicateur. Engage produit des rapports sur les appels, les messages et l\u2019\u00e9quipe qui les traite.<\/p>\n\t\t\n\t\t\t\t\t<div class=\"pabau-rp__card\" aria-hidden=\"true\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__stats\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__stat\">\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statlabel\">Total des appels<\/span>\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statval\">1 284<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__stat\">\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statlabel\">Taux de r\u00e9ponse<\/span>\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statval is-good\">86 %<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__stat\">\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statlabel\">Dur\u00e9e moyenne<\/span>\n\t\t\t\t\t\t\t\t<span class=\"pabau-rp__statval\">3:12<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-rp__panelhead\">Quand vous n\u2019avez pas pu d\u00e9crocher<\/p>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bar\">\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartop\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barname\">Message vocal laiss\u00e9<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barnum\">92<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartrack\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barfill pabau-rp__barfill--blue\" style=\"--pabau-rp-pct:84%\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bar\">\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartop\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barname\">A raccroch\u00e9 \u00b7 \u00e0 rappeler<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barnum\">54<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartrack\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barfill pabau-rp__barfill--cyan\" style=\"--pabau-rp-pct:67%\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bar\">\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartop\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barname\">Hors horaires<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barnum\">30<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"pabau-rp__bartrack\">\n\t\t\t\t\t\t\t\t\t<span class=\"pabau-rp__barfill pabau-rp__barfill--amber\" style=\"--pabau-rp-pct:45%\"><\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<ul class=\"pabau-rp__list\">\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Votre taux de r\u00e9ponse, enfin visible<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Total des appels, appels d\u00e9croch\u00e9s en direct, dur\u00e9e moyenne et taux de r\u00e9ponse sur 7, 30 ou 90 jours, plus les temps de r\u00e9ponse de chacun sur les messages. Des chiffres que la plupart des cliniques n\u2019ont jamais vus sur elles-m\u00eames.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>O\u00f9 sont r\u00e9ellement pass\u00e9s les appels manqu\u00e9s<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Chaque sonnerie sans r\u00e9ponse, ventil\u00e9e par issue : message vocal, raccroch\u00e9 mais \u00e0 rappeler, ou pris hors horaires. Le tout crois\u00e9 avec vos horaires d\u2019ouverture, pour savoir s\u2019il s\u2019agit d\u2019un manque d\u2019effectifs ou d\u2019un probl\u00e8me de planning.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Renforcez les cr\u00e9neaux charg\u00e9s<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Une carte thermique des appels entrants par jour et par heure montre exactement quand votre t\u00e9l\u00e9phone sonne le plus. Les d\u00e9cisions d\u2019effectifs cessent d\u2019\u00eatre des paris.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>R\u00e9\u00e9coutez la conversation, pas les souvenirs<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Les responsables ouvrent l\u2019enregistrement ou la transcription de n\u2019importe quel appel pour voir comment il a \u00e9t\u00e9 g\u00e9r\u00e9. Le coaching se fait sur ce qui a r\u00e9ellement \u00e9t\u00e9 dit.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t\n\t<\/div>\n<\/div>\n\n\n<section class=\"pabau-pc wp-block-pabau-pricing-cards\">\n\t<div class=\"pabau-pc__inner\">\n\n\t\t\n\t\t\t\t\t<h2 class=\"pabau-pc__title\">Une tarification simple. Une seule facture.<\/h2>\n\t\t\n\t\t\n\t\t\t\t\t<div class=\"pabau-pc__currencies\" role=\"group\" aria-label=\"Choose your currency\">\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"pabau-pc__currency\"\n\t\t\t\t\t\tdata-currency=\"GBP\"\n\t\t\t\t\t\taria-pressed=\"false\"\n\t\t\t\t\t>\u00a3 GBP<\/button>\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"pabau-pc__currency is-active\"\n\t\t\t\t\t\tdata-currency=\"USD\"\n\t\t\t\t\t\taria-pressed=\"true\"\n\t\t\t\t\t>$ USD<\/button>\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"pabau-pc__currency\"\n\t\t\t\t\t\tdata-currency=\"EUR\"\n\t\t\t\t\t\taria-pressed=\"false\"\n\t\t\t\t\t>\u20ac EUR<\/button>\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"pabau-pc__currency\"\n\t\t\t\t\t\tdata-currency=\"AUS\"\n\t\t\t\t\t\taria-pressed=\"false\"\n\t\t\t\t\t>A$ AUS<\/button>\n\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\tclass=\"pabau-pc__currency\"\n\t\t\t\t\t\tdata-currency=\"CAN\"\n\t\t\t\t\t\taria-pressed=\"false\"\n\t\t\t\t\t>C$ CAN<\/button>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"pabau-pc__grid\">\n\t\t\t\t\t\t\t<div class=\"pabau-pc__card\">\n\n\t\t\t\t\t<h3 class=\"pabau-pc__name\">Engage<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-pc__price\">\n\t\t\t\t\t\t\t<span class=\"pabau-pc__pricetext\">Inclus dans chaque formule Pabau<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<dl class=\"pabau-pc__rows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Utilisateurs<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>Illimit\u00e9s<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Consommation<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>Les e-mails et les SMS sont d\u00e9compt\u00e9s en cr\u00e9dits Pabau<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/dl>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\tclass=\"pabau-pc__btn pabau-pc__btn--ghost\"\n\t\t\t\t\t\t\thref=\"#set-up-your-inbox\"\t\t\t\t\t\t>Configurez votre bo\u00eete de r\u00e9ception<\/a>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"pabau-pc__card pabau-pc__card--featured\">\n\n\t\t\t\t\t<h3 class=\"pabau-pc__name\">Engage Plus<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t\t<p class=\"pabau-pc__price\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\tclass=\"pabau-pc__figure\"\n\t\t\t\t\t\t\t\tdata-prices=\"{&quot;GBP&quot;:&quot;99&quot;,&quot;EUR&quot;:&quot;119&quot;,&quot;USD&quot;:&quot;159&quot;}\"\n\t\t\t\t\t\t\t>$159<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-pc__pricenote\">par mois, par \u00e9tablissement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<dl class=\"pabau-pc__rows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Utilisateurs<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>Illimit\u00e9s, sans frais par utilisateur<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Consommation<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>Les appels, SMS, WhatsApp et minutes d\u2019IA sont d\u00e9compt\u00e9s en cr\u00e9dits Pabau<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Conditions<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>Pas de frais d\u2019installation ni de dur\u00e9e d\u2019engagement minimale<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pabau-pc__row\">\n\t\t\t\t\t\t\t\t\t<dt>Remises<\/dt>\n\t\t\t\t\t\t\t\t\t<dd>20 % de remise sur l\u2019abonnement annuel, remises pour les \u00e9tablissements suppl\u00e9mentaires<\/dd>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/dl>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\tclass=\"pabau-pc__btn\"\n\t\t\t\t\t\t\thref=\"\/book-demo\/\"\t\t\t\t\t\t>R\u00e9servez une d\u00e9mo<\/a>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<div class=\"pabau-cmp alignfull wp-block-pabau-compare-table\">\n\t<div class=\"pabau-cmp__inner\">\n\n\t\t\t\t\t<div class=\"pabau-cmp__head\">\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__eyebrow\">Formules<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"pabau-cmp__title\">Vous avez d\u00e9j\u00e0 Engage. Plus d\u00e9bloque le reste.<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__lede\">La bo\u00eete de r\u00e9ception est incluse dans chaque formule Pabau, pour autant de personnes que vous le souhaitez. Engage Plus d\u00e9bloque les r\u00e9seaux sociaux, le syst\u00e8me t\u00e9l\u00e9phonique et les agents IA pour tout l\u2019\u00e9tablissement.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"pabau-cmp__card\">\n\t\t\t\t\t\t\t\t\t<p class=\"pabau-cmp__caption\">Ce qui est inclus dans Engage et Engage Plus<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"pabau-cmp__scroll\" tabindex=\"0\" role=\"group\" aria-label=\"Ce qui est inclus dans Engage et Engage Plus\">\n\t\t\t\t\t<table class=\"pabau-cmp__table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<thead>\n\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colfeature\">Ce que vous obtenez<\/th>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colus\">Engage<\/th>\n\t\t\t\t\t\t\t\t\t<th scope=\"col\" class=\"pabau-cmp__colthem\">Engage Plus<\/th>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t<\/thead>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Bo\u00eete de r\u00e9ception partag\u00e9e sur la fiche patient<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">E-mail, SMS et chat web bidirectionnels<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Messagerie d\u2019\u00e9quipe interne<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Utilisateurs illimit\u00e9s, sans co\u00fbt par poste<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">WhatsApp Business<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Instagram et Facebook<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Votre propre num\u00e9ro, t\u00e9l\u00e9phonie cloud, IVR et transcription des messages vocaux<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Appel en un clic et eFax depuis la fiche patient<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">R\u00e8gles de routage et attribution<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Rapports sur les appels et les temps de r\u00e9ponse<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t<th scope=\"row\" class=\"pabau-cmp__feature\">Agents IA au t\u00e9l\u00e9phone et sur le chat<\/th>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__us\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict\">\n\t\t\t\t<span>\u2014<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t<td class=\"pabau-cmp__them\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pabau-cmp__verdict pabau-cmp__verdict--yes\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" alt=\"\" aria-hidden=\"true\" src=\"\/wp-content\/themes\/hello-theme-child-master\/assets\/gfx\/omnichannel\/i-check.svg\" width=\"13\" height=\"13\">\t\t\t\t<span>Oui<\/span>\n\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tbody>\n\t\t\t\t\t<\/table>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/div>\n\n\n<div class=\"pabau-ctab pabau-ctab--bg alignfull wp-block-pabau-cta-banner\" id=\"set-up-your-inbox\">\n\n\t\t\t<h2 class=\"pabau-ctab__title\">D\u00e9j\u00e0 sur Pabau ? Engage est dans votre compte d\u00e8s aujourd\u2019hui.<\/h2>\n\t\n\t\t\t<p class=\"pabau-ctab__lede\">La bo\u00eete de r\u00e9ception est incluse dans votre formule. Connectez vos canaux, invitez votre \u00e9quipe et commencez \u00e0 r\u00e9pondre depuis la fiche client.<\/p>\n\t\n\t\t\t<a class=\"pabau-ctab__btn\" href=\"https:\/\/support.pabau.com\/fr\/pabau2\/getting-started-with-the-engage-inbox-fr\" target=\"_blank\" rel=\"noopener noreferrer\">Configurez votre bo\u00eete de r\u00e9ception<\/a>\n\t\n<\/div>\n\n\n<section class=\"pabau-faq wp-block-pabau-faq\">\n\t\t\t<h2 class=\"pabau-faq__title\" id=\"pabau-faq-1-title\">\n\t\t\tFrequently asked questions\t\t<\/h2>\n\t\n\t<div\n\t\tclass=\"pabau-faq__list\"\n\t\tdata-wp-interactive=\"pabau\/faq\"\n\t\tdata-wp-context='{\"acc\":{\"open\":0}}'\t>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item is-open\"\n\t\t\t\tdata-wp-context='{\"i\":0}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"true\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-0\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-0\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Qu\u2019est-ce que Pabau Engage ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-0\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-0\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Engage est un logiciel d\u2019engagement patient omnicanal int\u00e9gr\u00e9 \u00e0 Pabau : une bo\u00eete de r\u00e9ception multicanale pour les cliniques et les cabinets m\u00e9dicaux. Les nouvelles demandes et les conversations patients issues des appels, SMS, Instagram, WhatsApp, e-mails, fax et du chat web arrivent dans une seule console, rout\u00e9es vers le bon membre de l\u2019\u00e9quipe, \u00e0 c\u00f4t\u00e9 de la fiche client. Des agents IA qui trient les demandes, r\u00e9pondent aux questions fr\u00e9quentes et prennent les rendez-vous sont inclus avec Engage Plus.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":1}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-1\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-1\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Engage est-il disponible d\u00e8s maintenant ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-1\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-1\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Oui. Tous les canaux pr\u00e9sent\u00e9s sur cette page sont op\u00e9rationnels. La bo\u00eete de r\u00e9ception est incluse dans votre formule Pabau : vous pouvez l\u2019activer d\u00e8s aujourd\u2019hui.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":2}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-2\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-2\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Ai-je besoin d\u2019un nouveau num\u00e9ro de t\u00e9l\u00e9phone ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-2\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-2\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Non. Portez le num\u00e9ro que vos patients connaissent d\u00e9j\u00e0, directement dans le produit, avec signature \u00e9lectronique et suivi du statut. Ou achetez dans Engage un num\u00e9ro local, vert ou mobile, dans plus de 100 pays.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":3}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-3\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-3\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Que doivent savoir les cliniques am\u00e9ricaines sur les SMS ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-3\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-3\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Les op\u00e9rateurs am\u00e9ricains exigent l\u2019enregistrement de votre num\u00e9ro avant tout envoi de SMS professionnels, un processus appel\u00e9 A2P 10DLC. Pabau Engage vous accompagne pas \u00e0 pas lors de la configuration initiale ; comptez g\u00e9n\u00e9ralement quelques jours, alors lancez la d\u00e9marche t\u00f4t.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":4}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-4\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-4\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Comment l\u2019IA apprend-elle les habitudes de ma clinique ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-4\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-4\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Elle s\u2019appuie sur vos propres contenus : pages web, Google Docs, Sheets ou fichiers que vous connectez, resynchronis\u00e9s toutes les 24 heures pour que les r\u00e9ponses sur les tarifs et les soins post-traitement restent \u00e0 jour sans nouvel envoi. Chaque correction apport\u00e9e par votre \u00e9quipe sur une conversation devient une r\u00e8gle qu\u2019elle applique d\u00e8s son message suivant.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":5}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-5\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-5\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Mon \u00e9quipe peut-elle reprendre la main sur l\u2019IA ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-5\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-5\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>\u00c0 tout moment. L\u2019\u00e9quipe voit quand l\u2019IA g\u00e8re une conversation et reprend la main en un clic. Le passage \u00e0 un humain est toujours actif et ne peut pas \u00eatre d\u00e9sactiv\u00e9.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":6}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-6\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-6\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Comment Engage est-il factur\u00e9 ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-6\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-6\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Engage est inclus gratuitement dans votre abonnement Pabau. En option, vous pouvez passer \u00e0 Engage Plus pour un tarif mensuel par \u00e9tablissement, plus la consommation d\u00e9compt\u00e9e en cr\u00e9dits Pabau. Pas de contrat s\u00e9par\u00e9 ni de seconde facture d\u2019un autre fournisseur. Voici le fonctionnement d\u00e9taill\u00e9 de la facturation : <a href=\"https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr\">https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":7}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-7\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-7\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Qu\u2019advient-il de mon num\u00e9ro de fax si je r\u00e9silie ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-7\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-7\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Les num\u00e9ros de fax sont lib\u00e9r\u00e9s \u00e0 la fin de l\u2019abonnement fax et ne peuvent pas \u00eatre mis en r\u00e9serve. Si conserver un num\u00e9ro de fax pr\u00e9cis compte sur le long terme, portez un num\u00e9ro qui vous appartient plut\u00f4t que d\u2019en acheter un nouveau.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":8}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-8\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-8\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Je suis d\u00e9j\u00e0 sur Pabau. Comment activer Engage ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-8\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-8\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Engage est d\u00e9j\u00e0 dans votre compte. Ouvrez-le depuis le menu de gauche, connectez vos canaux dans \u00ab Param\u00e8tres des canaux \u00bb, puis invitez votre \u00e9quipe. Notre guide de configuration d\u00e9taille chaque canal : <a href=\"https:\/\/support.pabau.com\/fr\/pabau2\/getting-started-with-the-engage-inbox-fr\">https:\/\/support.pabau.com\/fr\/pabau2\/getting-started-with-the-engage-inbox-fr<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":9}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-9\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-9\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Quelle est la diff\u00e9rence entre Engage et Marketing Plus ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-9\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-9\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Marketing Plus envoie des campagnes et des automatisations vers votre liste de patients. Engage est la bo\u00eete de r\u00e9ception o\u00f9 reviennent ces r\u00e9ponses, avec les appels, les SMS et les nouvelles demandes. La plupart des cliniques utilisent les deux, qui partagent la m\u00eame fiche client.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":10}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-10\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-10\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Puis-je connecter l\u2019adresse e-mail que nous utilisons d\u00e9j\u00e0 ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-10\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-10\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Oui. Synchronisez une bo\u00eete Gmail ou Microsoft 365 directement dans Engage, ou transf\u00e9rez une adresse partag\u00e9e comme info@ vers la bo\u00eete de r\u00e9ception. Vos e-mails de notification Pabau existants continuent d\u2019\u00eatre envoy\u00e9s comme aujourd\u2019hui.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":11}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-11\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-11\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Engage modifie-t-il mes rappels de rendez-vous ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-11\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-11\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Non. Les rappels et les notifications continuent de partir exactement comme aujourd\u2019hui. Ce qui change, c\u2019est que les r\u00e9ponses des patients arrivent dans la bo\u00eete de r\u00e9ception, sur la fiche client, au lieu de dispara\u00eetre vers une adresse no-reply.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":12}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-12\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-12\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Comment les appels, SMS, WhatsApp et fax sont-ils factur\u00e9s ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-12\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-12\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Les appels sont factur\u00e9s \u00e0 la minute, les SMS au segment et les fax \u00e0 la page, le tout d\u00e9compt\u00e9 en cr\u00e9dits Pabau. Les num\u00e9ros de t\u00e9l\u00e9phone et de fax font l\u2019objet d\u2019un tarif mensuel, et le prix est toujours affich\u00e9 avant de confirmer un achat. Tous les d\u00e9tails ici : <a href=\"https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr\">https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":13}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-13\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-13\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Y a-t-il un contrat ou une dur\u00e9e d\u2019engagement minimale pour Engage Plus ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-13\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-13\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Non. Engage Plus est factur\u00e9 au mois, par \u00e9tablissement, sans frais d\u2019installation ni dur\u00e9e d\u2019engagement minimale. Ajoutez-le ou retirez-le \u00e0 tout moment. Il s\u2019appuie sur votre abonnement Pabau existant, donc pas de seconde facture.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":14}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-14\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-14\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Engage peut-il router automatiquement les messages vers la bonne personne ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-14\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-14\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Oui. Des workflows de routage envoient les conversations vers une personne ou une \u00e9quipe selon le canal, un mot-cl\u00e9 ou les horaires d\u2019ouverture, et ils g\u00e8rent pour vous les r\u00e9ponses CONFIRM et STOP. Vous les cr\u00e9ez dans les param\u00e8tres d\u2019Engage : <a href=\"https:\/\/support.pabau.com\/fr\/pabau2\/engage-conversation-routing-fr\">https:\/\/support.pabau.com\/fr\/pabau2\/engage-conversation-routing-fr<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div\n\t\t\t\tclass=\"pabau-faq__item\"\n\t\t\t\tdata-wp-context='{\"i\":15}'\t\t\t\tdata-wp-class--is-open=\"state.isOpen\"\n\t\t\t>\n\t\t\t\t<button aria-expanded=\"false\"\n\t\t\t\t\ttype=\"button\"\n\t\t\t\t\tclass=\"pabau-faq__head\"\n\t\t\t\t\tid=\"pabau-faq-1-head-15\"\n\t\t\t\t\taria-controls=\"pabau-faq-1-panel-15\"\n\t\t\t\t\tdata-wp-on-async--click=\"actions.toggle\"\n\t\t\t\t\tdata-wp-bind--aria-expanded=\"state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<span class=\"pabau-faq__q\">Puis-je obtenir un num\u00e9ro de t\u00e9l\u00e9phone dans mon pays ?<\/span>\n\t\t\t\t\t<svg class=\"pabau-faq__chev\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4.5 6.75L9 11.25L13.5 6.75\" stroke=\"currentColor\" stroke-width=\"1.3125\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t<\/button>\n\t\t\t\t<div inert\n\t\t\t\t\tclass=\"pabau-faq__panel\"\n\t\t\t\t\tid=\"pabau-faq-1-panel-15\"\n\t\t\t\t\trole=\"region\"\n\t\t\t\t\taria-labelledby=\"pabau-faq-1-head-15\"\n\t\t\t\t\tdata-wp-bind--inert=\"!state.isOpen\"\n\t\t\t\t>\n\t\t\t\t\t<p>Des num\u00e9ros locaux, verts et mobiles sont disponibles dans plus de 100 pays, \u00e0 acheter directement dans Engage. Les num\u00e9ros britanniques n\u00e9cessitent une courte \u00e9tape de v\u00e9rification d\u2019entreprise. Le portage d\u2019un num\u00e9ro qui vous appartient d\u00e9j\u00e0 se fait directement dans le produit, avec signature \u00e9lectronique et suivi du statut.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Qu\u2019est-ce que Pabau Engage ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Engage est un logiciel d\u2019engagement patient omnicanal int\u00e9gr\u00e9 \u00e0 Pabau : une bo\u00eete de r\u00e9ception multicanale pour les cliniques et les cabinets m\u00e9dicaux. Les nouvelles demandes et les conversations patients issues des appels, SMS, Instagram, WhatsApp, e-mails, fax et du chat web arrivent dans une seule console, rout\u00e9es vers le bon membre de l\u2019\u00e9quipe, \u00e0 c\u00f4t\u00e9 de la fiche client. Des agents IA qui trient les demandes, r\u00e9pondent aux questions fr\u00e9quentes et prennent les rendez-vous sont inclus avec Engage Plus.\"}},{\"@type\":\"Question\",\"name\":\"Engage est-il disponible d\u00e8s maintenant ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Tous les canaux pr\u00e9sent\u00e9s sur cette page sont op\u00e9rationnels. La bo\u00eete de r\u00e9ception est incluse dans votre formule Pabau : vous pouvez l\u2019activer d\u00e8s aujourd\u2019hui.\"}},{\"@type\":\"Question\",\"name\":\"Ai-je besoin d\u2019un nouveau num\u00e9ro de t\u00e9l\u00e9phone ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non. Portez le num\u00e9ro que vos patients connaissent d\u00e9j\u00e0, directement dans le produit, avec signature \u00e9lectronique et suivi du statut. Ou achetez dans Engage un num\u00e9ro local, vert ou mobile, dans plus de 100 pays.\"}},{\"@type\":\"Question\",\"name\":\"Que doivent savoir les cliniques am\u00e9ricaines sur les SMS ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les op\u00e9rateurs am\u00e9ricains exigent l\u2019enregistrement de votre num\u00e9ro avant tout envoi de SMS professionnels, un processus appel\u00e9 A2P 10DLC. Pabau Engage vous accompagne pas \u00e0 pas lors de la configuration initiale ; comptez g\u00e9n\u00e9ralement quelques jours, alors lancez la d\u00e9marche t\u00f4t.\"}},{\"@type\":\"Question\",\"name\":\"Comment l\u2019IA apprend-elle les habitudes de ma clinique ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Elle s\u2019appuie sur vos propres contenus : pages web, Google Docs, Sheets ou fichiers que vous connectez, resynchronis\u00e9s toutes les 24 heures pour que les r\u00e9ponses sur les tarifs et les soins post-traitement restent \u00e0 jour sans nouvel envoi. Chaque correction apport\u00e9e par votre \u00e9quipe sur une conversation devient une r\u00e8gle qu\u2019elle applique d\u00e8s son message suivant.\"}},{\"@type\":\"Question\",\"name\":\"Mon \u00e9quipe peut-elle reprendre la main sur l\u2019IA ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\u00c0 tout moment. L\u2019\u00e9quipe voit quand l\u2019IA g\u00e8re une conversation et reprend la main en un clic. Le passage \u00e0 un humain est toujours actif et ne peut pas \u00eatre d\u00e9sactiv\u00e9.\"}},{\"@type\":\"Question\",\"name\":\"Comment Engage est-il factur\u00e9 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Engage est inclus gratuitement dans votre abonnement Pabau. En option, vous pouvez passer \u00e0 Engage Plus pour un tarif mensuel par \u00e9tablissement, plus la consommation d\u00e9compt\u00e9e en cr\u00e9dits Pabau. Pas de contrat s\u00e9par\u00e9 ni de seconde facture d\u2019un autre fournisseur. Voici le fonctionnement d\u00e9taill\u00e9 de la facturation : https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr\"}},{\"@type\":\"Question\",\"name\":\"Qu\u2019advient-il de mon num\u00e9ro de fax si je r\u00e9silie ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les num\u00e9ros de fax sont lib\u00e9r\u00e9s \u00e0 la fin de l\u2019abonnement fax et ne peuvent pas \u00eatre mis en r\u00e9serve. Si conserver un num\u00e9ro de fax pr\u00e9cis compte sur le long terme, portez un num\u00e9ro qui vous appartient plut\u00f4t que d\u2019en acheter un nouveau.\"}},{\"@type\":\"Question\",\"name\":\"Je suis d\u00e9j\u00e0 sur Pabau. Comment activer Engage ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Engage est d\u00e9j\u00e0 dans votre compte. Ouvrez-le depuis le menu de gauche, connectez vos canaux dans \u00ab Param\u00e8tres des canaux \u00bb, puis invitez votre \u00e9quipe. Notre guide de configuration d\u00e9taille chaque canal : https:\/\/support.pabau.com\/fr\/pabau2\/getting-started-with-the-engage-inbox-fr\"}},{\"@type\":\"Question\",\"name\":\"Quelle est la diff\u00e9rence entre Engage et Marketing Plus ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Marketing Plus envoie des campagnes et des automatisations vers votre liste de patients. Engage est la bo\u00eete de r\u00e9ception o\u00f9 reviennent ces r\u00e9ponses, avec les appels, les SMS et les nouvelles demandes. La plupart des cliniques utilisent les deux, qui partagent la m\u00eame fiche client.\"}},{\"@type\":\"Question\",\"name\":\"Puis-je connecter l\u2019adresse e-mail que nous utilisons d\u00e9j\u00e0 ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Synchronisez une bo\u00eete Gmail ou Microsoft 365 directement dans Engage, ou transf\u00e9rez une adresse partag\u00e9e comme info@ vers la bo\u00eete de r\u00e9ception. Vos e-mails de notification Pabau existants continuent d\u2019\u00eatre envoy\u00e9s comme aujourd\u2019hui.\"}},{\"@type\":\"Question\",\"name\":\"Engage modifie-t-il mes rappels de rendez-vous ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non. Les rappels et les notifications continuent de partir exactement comme aujourd\u2019hui. Ce qui change, c\u2019est que les r\u00e9ponses des patients arrivent dans la bo\u00eete de r\u00e9ception, sur la fiche client, au lieu de dispara\u00eetre vers une adresse no-reply.\"}},{\"@type\":\"Question\",\"name\":\"Comment les appels, SMS, WhatsApp et fax sont-ils factur\u00e9s ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Les appels sont factur\u00e9s \u00e0 la minute, les SMS au segment et les fax \u00e0 la page, le tout d\u00e9compt\u00e9 en cr\u00e9dits Pabau. Les num\u00e9ros de t\u00e9l\u00e9phone et de fax font l\u2019objet d\u2019un tarif mensuel, et le prix est toujours affich\u00e9 avant de confirmer un achat. Tous les d\u00e9tails ici : https:\/\/support.pabau.com\/fr\/pabau2\/how-engage-billing-works-fr\"}},{\"@type\":\"Question\",\"name\":\"Y a-t-il un contrat ou une dur\u00e9e d\u2019engagement minimale pour Engage Plus ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Non. Engage Plus est factur\u00e9 au mois, par \u00e9tablissement, sans frais d\u2019installation ni dur\u00e9e d\u2019engagement minimale. Ajoutez-le ou retirez-le \u00e0 tout moment. Il s\u2019appuie sur votre abonnement Pabau existant, donc pas de seconde facture.\"}},{\"@type\":\"Question\",\"name\":\"Engage peut-il router automatiquement les messages vers la bonne personne ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Oui. Des workflows de routage envoient les conversations vers une personne ou une \u00e9quipe selon le canal, un mot-cl\u00e9 ou les horaires d\u2019ouverture, et ils g\u00e8rent pour vous les r\u00e9ponses CONFIRM et STOP. Vous les cr\u00e9ez dans les param\u00e8tres d\u2019Engage : https:\/\/support.pabau.com\/fr\/pabau2\/engage-conversation-routing-fr\"}},{\"@type\":\"Question\",\"name\":\"Puis-je obtenir un num\u00e9ro de t\u00e9l\u00e9phone dans mon pays ?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Des num\u00e9ros locaux, verts et mobiles sont disponibles dans plus de 100 pays, \u00e0 acheter directement dans Engage. Les num\u00e9ros britanniques n\u00e9cessitent une courte \u00e9tape de v\u00e9rification d\u2019entreprise. Le portage d\u2019un num\u00e9ro qui vous appartient d\u00e9j\u00e0 se fait directement dans le produit, avec signature \u00e9lectronique et suivi du statut.\"}}]}<\/script>\n\t<\/section>\n\n\n<div class=\"pabau-ctab pabau-ctab--bg alignfull wp-block-pabau-cta-banner\">\n\n\t\t\t<h2 class=\"pabau-ctab__title\">Convertissez la demande. Fid\u00e9lisez le patient.<br>Une seule bo\u00eete de r\u00e9ception.<\/h2>\n\t\n\t\t\t<p class=\"pabau-ctab__lede\">G\u00e9rez chaque conversation de votre cabinet, du premier chat web au suivi cinq ans plus tard, directement sur la fiche client.<\/p>\n\t\n\t\t\t<a class=\"pabau-ctab__btn\" href=\"\/book-a-demo\/\">Parlons-en d\u2019abord<\/a>\n\t\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":31,"featured_media":0,"parent":183315,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-omnichannel-patient-engagement.php","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Logiciel d\u2019engagement patient omnicanal | Pabau","_yoast_wpseo_metadesc":"L\u2019engagement patient omnicanal dans Pabau : appels, SMS, WhatsApp, e-mail et chat web dans une m\u00eame bo\u00eete de r\u00e9ception. 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