• Extended Support

    Find out about our extended support options to meet your business needs.

    • Would you prefer an extended level of support? Don’t worry; we can provide that, with Extended Support you will benefit from the below
    • Exclusive extended support during the week (until 8pm)- Get out-of-hours support from our team of experts!
    • Exclusive extended support during the weekend (9am - 12pm)
    • 99.99% guaranteed uptime SLA
    • Unlimited creation of Medical Forms including bespoke consultation forms, questionnaires, consent and more
    • Our Pabau experts will work with your vision and turn your business dreams into reality. We assure you that we will be with you all the steps of the way.
    • With this extended service, you will have that extra level of support to take your business to the next level.
    Extended Evening Support

    Extended Evening Support

    Exclusive extended support during the week (until 8pm)- Get out of hours support from our team of experts!

    Extended Weekend Support

    Extended Weekend Support

    Exclusive extended support during the weekend (9am - 12pm)

    Uptime SLA guarantee

    Uptime SLA guarantee

    99.99% guaranteed uptime SLA

    We create all your Medical Forms

    We create all your Medical Forms

    Unlimited creation of Medical Forms including bespoke consultation forms, questionnaires, consent and more

    Discounted Staff Training

    Discounted Staff Training

    You will benefit from 50% off our normal 121 training costs

    Extended Evening Support

    General

    We facilitate a close working relationship to assist in prioritizing business initiatives, issues or roll outs. Your dedicated account manager is your one main point of contact within Pabau.

    Extended Evening Support

    Onboarding

    Instead of a ‘big bang’ approach, a dedicated account manager would also assist in the implementation of your Pabau prior to going live.

    Extended Evening Support

    Quicker Support

    A bespoke method of support to your clinic: We will provide you a private Slack where your account manager & our head of support be happy to answer any questions & provide an immediate response

    Extended Evening Support

    Software Support

    Your account manager is responsible for managing any reported issues/incidents through with our development team, and will proactively push queries to the top of the queue. We provide highly accountable, personalized support for all Pabau related questions.

    Extended Evening Support

    Telephone Support

    Book weekly or daily calls with your account manager to check progress and agree key objectives

    Extended Evening Support

    Training

    We prepare and train staff members, while also limiting disruption to the business by helping combat staff turnover with customized materials. You can book an unlimited amount of online webinars with your account manager for onboarding new team members, or you get as much training as you want from your account manager or from our dedicated trainers for free, (normally 150+VAT for 2hrs.)

    Extended Evening Support

    Maximize all aspects of the system

    With a dedicated account manager you will improve your Pabau score (which is indicating the extent to which you have been using the system) and start using the most out of it.

  • Compare

  • Basic

  • Extended Support

  • Dedicated Account Manager

  • Phone Support Mon-Fri (9-5)
  • Email Support Mon-Fri (9-5)
  • Live Chat Mon-Fri (9-5)
  • Extended Weekday Live Chat until 12pm
  • Extended Weekday Live Chat Support (until 8pm)
  • Weekend Support
  • 99.99% guaranteed uptime SLA
  • Unlimited Medical Form Creation (normally £10 per form)
  • 100+ professionally designed newsletter templates
  • Mobile surveys
  • Webhook Integration
  • Google Review, Zapier & Facebook Integration
  • Unlimited newsletter sends
  • Dedicated Account Manager
  • Phone Support Mon-Fri (9-5)

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Email Support Mon-Fri (9-5)

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Live Chat Mon-Fri (9-5)

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Extended Weekday Live Chat until 12pm

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Extended Weekday Live Chat Support (until 8pm)

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Weekend Support

    • Basic
    • Extended Support
    • Dedicated Account Manager

    99.99% guaranteed uptime SLA

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Unlimited Medical Form Creation (normally £10 per form)

    • Basic
    • Extended Support
    • Dedicated Account Manager

    100+ professionally designed newsletter templates

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Mobile surveys

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Webhook Integration

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Google Review, Zapier & Facebook Integration

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Unlimited newsletter sends

    • Basic
    • Extended Support
    • Dedicated Account Manager

    Dedicated Account Manager

    • Basic
    • Extended Support
    • Dedicated Account Manager
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    Thank you for choosing Pabau CRM

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